//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Kendall, Howard"
~person:"Niedermeier, Anna"
~subject:"Qualitätsmanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Services"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Qualitätsmanagement
Dienstleistung
4
Unternehmen
4
Gefühl
2
Intelligenz
2
Kognitive Kompetenz
2
Kundenmanagement
2
Kundenorientierung
2
Mitarbeiter
2
Arbeitskräfte
1
Beziehungsmarketing
1
Competence
1
Customer service
1
Emotion
1
Enterprise
1
Kompetenz
1
Kundenservice
1
Relationship marketing
1
Services
1
Workforce
1
more ...
less ...
Type of publication
All
Book / Working Paper
4
Type of publication (narrower categories)
All
Case study
1
Fallstudie
1
Language
All
German
2
English
2
Author
All
Kendall, Howard
Niedermeier, Anna
Bruhn, Manfred
9
Haller, Sabine
5
Benkenstein, Martin
3
Birkelbach, Ralf
3
Jung, Nicole
3
Bensch, Jasmin
2
Bezold, Thomas
2
Bossink, Bart
2
Dietrich, Martin
2
Erhard, Ralph U.
2
Farmar, Tony
2
Ganesh, K.
2
Gimpel, Bernd
2
Güthoff, Judith
2
Hepp, Christina
2
Jaschinski, Christoph
2
Kasulke, Stephan
2
Langmann, Kristin
2
Meffert, Heribert
2
Mohapatra, Sanjay
2
Mu, Yu
2
Murphy, John A.
2
Olandt, Henrik
2
Pepels, Werner
2
Pongratz, Philip
2
Punniyamoorthy, M.
2
Reddemann, Andreas
2
Rieck, André
2
Stauss, Bernd
2
Susmitha, Rani
2
Tritschler, Jonas
2
Velitchkova, Tzviata Antonova
2
Vogelgesang, Matthias
2
Wissing, Christian
2
Ziebe, Christian
2
Zielke, Katja
2
Abolhassan, Ferri
1
Adam, Patricia
1
more ...
less ...
Published in...
All
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
1
Schwerpunkt Marketing / Arbeitspapiere
1
Source
All
ECONIS (ZBW)
2
USB Cologne (EcoSocSci)
2
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Emotionalität im Sevice Encounter : der Einfluss der kognitiven und emotionalen Kompetenz auf die wahrgenommene Dienstleistungsqualität
Niedermeier, Anna
-
2011
Persistent link: https://www.econbiz.de/10009422835
Saved in:
2
Emotionalität im Service Encounter : der Einfluss der kognitiven und emotionalen Kompetenz auf die wahrgenommene Dienstleistungsqualität
Niedermeier, Anna
-
2011
Persistent link: https://www.econbiz.de/10009662607
Saved in:
3
Quality service, competitive business : setting the standard in customer service
Kendall, Howard
-
2010
Persistent link: https://www.econbiz.de/10009239027
Saved in:
4
Quality service, competitive business : setting the standard in customer service
Kendall, Howard
-
2010
Persistent link: https://www.econbiz.de/10009362729
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->