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~person:"Khan, Abdul Gaffar"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Bangladesch
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Bangladesh
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Bankgeschäft
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Banking services
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Customer satisfaction
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Electronic banking
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customer satisfaction
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service quality
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Partial least squares
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Khan, Abdul Gaffar
Devesh, Sonal
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Global business review
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International journal of financial services management : IJFSM
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ECONIS (ZBW)
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Understanding the service quality and customer satisfaction of mobile banking in Bangladesh : using a structural equation model
Khan, Abdul Gaffar
;
Lima, Reshma Pervin
;
Mahmud, Md. Shahed
- In:
Global business review
22
(
2021
)
1
,
pp. 85-100
Persistent link: https://www.econbiz.de/10012483214
Saved in:
2
Investigating the relationship between service quality and customer satisfaction of BKash in Bangladesh
Khan, Abdul Gaffar
;
Mahmud, Md. Shahed
;
Lima, Reshma Pervin
- In:
International journal of financial services management …
10
(
2020
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012284657
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