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~person:"Khoo-Lattimore, Catheryn"
~subject:"Dienstleistungsmanagement"
~subject:"Tourism"
~subject:"Tourismusberufe"
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Khoo-Lattimore, Catheryn
Hänssler, Karl Heinz
6
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3
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International journal of hospitality management
1
Tourism and hospitality research : THR
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
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How should I respond to a complaining customer? : a model of Cognitive-Emotive-Behavioral from the perspective of restaurant service employees
Poh Theng Loo
;
Khoo-Lattimore, Catheryn
;
Huey Chern Boo
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547701
Saved in:
2
Food and cuisine image in destination branding : toward a conceptual model
Lai, Mun Y.
;
Khoo-Lattimore, Catheryn
;
Wang, Ying
- In:
Tourism and hospitality research : THR
19
(
2019
)
2
,
pp. 238-251
Persistent link: https://www.econbiz.de/10012165669
Saved in:
3
A perception gap investigation into food and cuisine image attributes for destination branding from the host perspective : the case of Australia
Mun Yee Lai
;
Khoo-Lattimore, Catheryn
;
Wang, Ying
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 579-595
Persistent link: https://www.econbiz.de/10011903630
Saved in:
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