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~person:"Kim, Minjeong"
~person:"Lee, Younghwa"
~subject:"Dienstleistungsmanagement"
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Dienstleistungsmanagement
Website
11
Consumer behaviour
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Konsumentenverhalten
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Online retailing
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Online-Handel
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Clothing
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Amazon.com Inc.
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Dauer
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Dienstleistungsqualität
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Kim, Minjeong
Lee, Younghwa
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Managing service quality : MSQ ; an international journal
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E-service attributes available on men's and women's apparel web sites
Kim, Minjeong
;
Kim, Jung-hwan
;
Lennon, Sharron J.
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
1
,
pp. 25-45
Persistent link: https://www.econbiz.de/10008989022
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