//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Kim, Taegoo"
~person:"Law, Chun Hung Roberts"
~subject:"Complaint management"
~subject:"Hotellerie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kellner"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Complaint management
Hotellerie
Tourism employees
10
Tourismusberufe
10
Hotel industry
8
South Korea
4
Stress
4
Südkorea
4
Work stress
4
Arbeitszufriedenheit
3
Beziehungsmarketing
3
Emotion
3
Hotel employees
3
Job satisfaction
3
Relationship marketing
3
Arbeitskräfte
2
Arbeitsleistung
2
Beschwerdemanagement
2
Employee retention
2
Job performance
2
Mitarbeiterbindung
2
Service recovery performance
2
Workforce
2
Arbeitsbedingungen
1
Arbeitsmobilität
1
Arbeitspsychologie
1
Arbeitsverhalten
1
Australia
1
Australien
1
Brand management
1
China
1
Chinese favoritism
1
Chinese hotel guests
1
Conservation of resources theory
1
Coping strategy
1
Coping-Strategie
1
Current job position level
1
Customer orientation
1
Customer-related social stressors
1
Dienstleistungsberufe
1
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
10
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Language
All
English
10
Author
All
Kim, Taegoo
Law, Chun Hung Roberts
Karatepe, Osman M.
45
Jung, Hyo Sun
11
Yoon, Hye Hyun
11
Han, Heesup
6
Kim, Peter Beomcheol
6
Lee, Gyehee
6
Burke, Ronald J.
5
El-Bayoumi Salem, Islam
5
Goh, Edmund
5
Grobelna, Aleksandra
5
Hon, Alice H. Y.
5
Huan, Tzung-cheng
5
Kim, Seongseop
5
Lee, JungHoon
5
Ok, Chihyung
5
Babakus, Emin
4
Cheung, Catherine
4
Dedeoğlu, Bekir Bora
4
Hancer, Murat
4
Kim, Woo Gon
4
Koyuncu, Mustafa
4
Mohsin, Asad
4
Okumus, Fevzi
4
Olugbade, Olusegun A.
4
Wang, Yao-Chin
4
Yavas, Ugur
4
Zoghbi-Manrique-de-Lara, Pablo
4
Bouzari, Mona
3
Chan, Eric S. W.
3
Hai, Shenyang
3
Hodari, Demian
3
Karadas, Georgiana
3
Lengler, Jorge
3
Leung, Xi Y.
3
Magnini, Vincent P.
3
Okumus, Bendegul
3
Park, In-Jo
3
Park, Sangwon
3
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
4
International journal of hospitality management
3
Asia Pacific journal of marketing and logistics
1
Journal of vacation marketing : an international journal
1
Service business
1
Source
All
ECONIS (ZBW)
10
Showing
1
-
10
of
10
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Management commitment to the ecological environment, green work engagement and their effects on hotel employees’ green work outcomes
Karatepe, Tuna
;
Ozturen, Ali
;
Karatepe, Osman M.
;
Uner, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 3084-3112
Persistent link: https://www.econbiz.de/10013412849
Saved in:
2
An investigation of the moderating effects of current job position level and hotel work experience between technology readiness and technology acceptance
Sun, Sunny
;
Lee, Patrick C.
;
Law, Chun Hung Roberts
; …
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300192
Saved in:
3
Marketing private hotel management schools in Australia
Goh, Edmund
;
Nguyen, Sandy
;
Law, Chun Hung Roberts
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 880-889
Persistent link: https://www.econbiz.de/10011792228
Saved in:
4
Chinese hotel guest perception of international chain hotels under the same hotel brand in different travel destinations : the cases of intercontinental and Sheraton
Sun, Sunny
;
Tong, Karen TszLun
;
Law, Chun Hung Roberts
- In:
Journal of vacation marketing : an international journal
23
(
2017
)
2
,
pp. 172-188
Persistent link: https://www.econbiz.de/10011951210
Saved in:
5
Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?
Kim, Taegoo
;
Karatepe, Osman M.
;
Lee, Gyehee
;
I, Seung jae
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1638-1657
Persistent link: https://www.econbiz.de/10011732263
Saved in:
6
Testing the stressor-strain-outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance
Choi, Chang Hwan
;
Kim, Taegoo
;
Lee, Gyehee
;
Lee, Seung-kon
- In:
International journal of hospitality management
36
(
2014
),
pp. 272-285
Persistent link: https://www.econbiz.de/10010239278
Saved in:
7
Social capital, knowledge sharing and organizational performance : what structural relationship do they have in hotels?
Kim, Taegoo
;
Lee, Gyehee
;
Paek, Soyon
;
Lee, Seunggil
- In:
International journal of contemporary hospitality management
25
(
2013
)
5
,
pp. 683-704
Persistent link: https://www.econbiz.de/10009774264
Saved in:
8
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator
Kim, Taegoo
;
Paek, Soyon
;
Choi, Chang Hwan
;
Lee, Gyehee
- In:
Service business
6
(
2012
)
4
,
pp. 503-526
Persistent link: https://www.econbiz.de/10009663617
Saved in:
9
Emotional intelligence and emotional labor acting strategies among frontline hotel employees
Kim, Taegoo
;
Yoo, Joanne Jung-eun
;
Lee, Gyehee
;
Kim, …
- In:
International journal of contemporary hospitality management
24
(
2012
)
7
,
pp. 1029-1045
Persistent link: https://www.econbiz.de/10009666524
Saved in:
10
The managed heart : the structural analysis of the stressor-strain relationship and customer orientation among emotional labor workers in Korean hotels
Lee, Gyehee
;
Kim, Taegoo
;
Shin, Seok Ho
;
Oh, Ick Keun
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1067-1082
Persistent link: https://www.econbiz.de/10009566949
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->