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~person:"Klaus, Philipp"
~subject:"Automotive industry"
~subject:"Consumer behaviour"
~subject:"USA"
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Automotive industry
Consumer behaviour
USA
Konsumentenverhalten
7
Luxury goods
7
Luxusgüter
7
Customer experience
4
Dienstleistungsqualität
3
Luxury experience
3
Service quality
3
Beziehungsmarketing
2
Einzelhandel
2
Luxury
2
Luxury marketing
2
Luxury service experience
2
Luxury services
2
Private aviation
2
Relationship marketing
2
Retail trade
2
UHNWI
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Air transport
1
Consumer goods
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Consumer goods industry
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Consumer goods marketing
1
Customer experience strategy
1
Digitalisierung
1
Digitization
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Distribution channel
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E-commerce
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Electronic Commerce
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Global consumer culture (GCC)
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HNWI
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Hyper-personalization
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International marketing
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Internationales Marketing
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Klaus, Philipp
Phau, Ian
31
Ko, Eunju
25
Wiedmann, Klaus-Peter
22
Jain, Sheetal
18
Seo, Yuri
18
Kapferer, Jean-Noël
15
Valette-Florence, Pierre
15
Hennigs, Nadine
14
Shukla, Paurav
14
Hyun, Sunghyup Sean
13
Septianto, Felix
13
Christodoulides, George
12
Shimul, Anwar Sadat
10
Amatulli, Cesare
9
Atwal, Glyn
9
Peng, Norman
9
Thaichon, Park
9
Cervellon, Marie-Cécile
8
Espinoza Petersen, Francine
8
Guido, Gianluigi
8
Han, Heesup
8
Jain, Varsha
8
Klarmann, Christiane
8
Park, Jungkun
8
Shahid, Shadma
8
Sung, Billy
8
Aiello, Gaetano
7
Chen, Annie Huiling
7
Godey, Bruno
7
Heine, Klaus
7
Michaelidou, Nina
7
Wang, Ying
7
Ahn, Jiseon
6
Ciornea, Raluca
6
Das, Manish
6
Donvito, Raffaele
6
Eastman, Jacqueline Kilsheimer
6
Hudders, Liselot
6
Mishra, Sita
6
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Journal of retailing and consumer services
2
European journal of marketing
1
International marketing review
1
Journal of business research : JBR
1
The journal of product & brand management
1
The service industries journal
1
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ECONIS (ZBW)
7
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1
What matters most to ultra-high-net-worth individuals? : exploring the UHNWI luxury customer experience (ULCX)
Klaus, Philipp
- In:
The journal of product & brand management
31
(
2022
)
3
,
pp. 368-376
Persistent link: https://www.econbiz.de/10013164342
Saved in:
2
How luxury retail will change forever : the role of atmospherics in the digital era
Klaus, Philipp
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013366371
Saved in:
3
Priceless time : the UHNWI's most precious possession : implications for international marketing theory and practice
Klaus, Philipp
;
Park, Jungkun
;
Tarquini-Poli, Annalisa
- In:
International marketing review
39
(
2022
)
2
,
pp. 335-351
Persistent link: https://www.econbiz.de/10013396196
Saved in:
4
Come fly with me : exploring the private aviation customer experience (PAX)
Klaus, Philipp
;
Tarquini-Poli, Annalisa
- In:
European journal of marketing
56
(
2022
)
4
,
pp. 1126-1152
Persistent link: https://www.econbiz.de/10013350954
Saved in:
5
The product is me : hyper-personalized consumer goods as unconventional luxury
Rosenbaum, Mark
;
Contreras Ramirez, Germán
;
Campbell, …
- In:
Journal of business research : JBR
129
(
2021
),
pp. 446-454
Persistent link: https://www.econbiz.de/10012509675
Saved in:
6
The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
Saved in:
7
Luxury patient experience (LPX) : review, conceptualization, and future research directions
Klaus, Philipp
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 87-98
Persistent link: https://www.econbiz.de/10011848030
Saved in:
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