Zelewski, Stephan; Klumpp, Matthias; Hohmann, Susanne - Institut für Produktion und Industrielles … - 2008
Capacity management modelling is a broad field with a huge number of discussion areas andcontributions. Though if … applied towards service processes there are even smaller numbers ofmodels and contributions as e.g. gap and yield management … research methodsand finally suggesting a game theory modelling of this specific capacity management situation. …