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~person:"Krämer, Tobias"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Book section"
~type_genre:"Glossary included"
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Krämer, Tobias
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28
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Dialogmarketing-Perspektiven 2011/2012 : Tagungsband ; 6. Wissenschaftlicher Interdisziplinärer Kongress für Dialogmarketing
1
Journal of service management
1
Journal of service research : JSR
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Zukunftsfeld Dienstleistungsarbeit : Professionalisierung - Wertschätzung - Interaktion
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ECONIS (ZBW)
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Proud to stay or too proud to stay? : how pride in personal performance develops and how it affects turnover intentions
Krämer, Tobias
;
Gouthier, Matthias H. J.
;
Heidenreich, Sven
- In:
Journal of service research : JSR
20
(
2017
)
2
,
pp. 152-170
Persistent link: https://www.econbiz.de/10011684841
Saved in:
2
How organizational pride and emotional exhaustion explain turnover ntentions in call centers : a multi-group analysis with gender and organizational tenure
Krämer, Tobias
;
Gouthier, Matthias H. J.
- In:
Journal of service management
25
(
2014
)
1
,
pp. 125-148
Persistent link: https://www.econbiz.de/10010260076
Saved in:
3
Mitarbeiterstolz im Dienstleistungsbereich
Krämer, Tobias
;
Rhein, Miriam
- In:
Zukunftsfeld Dienstleistungsarbeit : …
,
(pp. 471-484)
.
2012
Persistent link: https://www.econbiz.de/10009576081
Saved in:
4
Stolze Mitarbeiter, exzellente Dienstleistungen : empirische Ergebnisse zum Zusammenhang zwischen Mitarbeiterstolz und Service Excellence
Gouthier, Matthias H. J.
;
Krämer, Tobias
;
Eitelberg, …
- In:
Dialogmarketing-Perspektiven 2011/2012 : Tagungsband ; …
,
(pp. 209-230)
.
2012
Persistent link: https://www.econbiz.de/10009559273
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