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~person:"Kumar, V."
~person:"Pantano, Eleonora"
~subject:"Retail trade"
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Search: subject:"customer relationship management"
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Retail trade
Beziehungsmarketing
88
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88
Kundenwert
31
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29
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29
Customer value
27
Marketing management
16
Marketingmanagement
16
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customer lifetime value
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customer engagement
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customer relationship management
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English
12
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Kumar, V.
Pantano, Eleonora
Gil Saura, Irene
15
Grewal, Dhruv
13
Schramm-Klein, Hanna
12
Das, Gopal
9
Bijmolt, Tammo H. A.
8
Bang, Nguyen
7
Chen, Jing
6
Frasquet Deltoro, Marta
6
Ieva, Marco
6
Lombart, Cindy
6
Neslin, Scott A.
6
Rubio Benito, Natalia
6
Steinmann, Sascha
6
Berenguer Contrí, Gloria
5
Breugelmans, Els
5
Devaraj, K.
5
Hübner, Alexander
5
Khare, Arpita
5
Louis, Didier
5
Molinillo, Sebastian
5
Riekhof, Hans-Christian
5
Ritschel, Falk
5
Roggeveen, Anne L.
5
Ruiz-Molina, Maria-Eugenia
5
Ruiz-Molina, María-Eugenia
5
Sequeira, A. H.
5
Shenoy, Seema
5
Sheth, Jagdish N.
5
Soni, Pavleen
5
Wagner, Gerhard
5
Ziliani, Cristina
5
Al-Nabhani, Khalid
4
Bhardwaj, Renu
4
Chebat, Jean-Charles
4
Dabija, Dan-Cristian
4
Gao, Fei
4
Gustafsson, Anders
4
Jebarajakirthy, Charles
4
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Journal of retailing and consumer services
3
Legends in marketing
3
Journal of retailing
2
British journal of management
1
Handbook of research on retailer-consumer relationship development
1
International journal of technology marketing : IJTMkt
1
Journal of the Academy of Marketing Science
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ECONIS (ZBW)
12
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1
A strategic framework for technological innovations in support of the customer experience : a focus on luxury retailers
Pantano, Eleonora
;
Pedeliento, Giuseppe
; …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209716
Saved in:
2
Retail managers' preparedness to capture customers' emotions : a new synergistic framework to exploit unstructured data with new analytics
Pantano, Eleonora
;
Dennis, Charles
;
Alamanos, Eleftherios
- In:
British journal of management
33
(
2022
)
3
,
pp. 1179-1199
Persistent link: https://www.econbiz.de/10013331115
Saved in:
3
Driving growth of Mwallets in emerging markets : a retailer's perspective
Kumar, V.
;
Nim, Nandini
;
Sharma, Amalesh
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
4
,
pp. 747-769
Persistent link: https://www.econbiz.de/10012107310
Saved in:
4
How technologies are changing the social relationships in the shopping experience?
Pantano, Eleonora
;
Verteramo, Saverino
- In:
International journal of technology marketing : IJTMkt
12
(
2017
)
2
,
pp. 151-164
Persistent link: https://www.econbiz.de/10011745971
Saved in:
5
Engaging consumers on new integrated multichannel retail settings : challenges for retailers
Pantano, Eleonora
;
Viassone, Milena
- In:
Journal of retailing and consumer services
25
(
2015
),
pp. 106-114
Persistent link: https://www.econbiz.de/10011313592
Saved in:
6
An exploratory study of client-vendor relationships for predicting the effects of advanced technology-based retail scenarios
Pantano, Eleonora
;
Timmermans, Harry J. P.
- In:
Handbook of research on retailer-consumer relationship …
,
(pp. 371-383)
.
2014
Persistent link: https://www.econbiz.de/10010379285
Saved in:
7
Exploiting consumer-employee-retailer interactions in technology-enriched retail environments through a relational lens
Pantano, Eleonora
;
Migliarese, Piero
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 958-965
Persistent link: https://www.econbiz.de/10010437711
Saved in:
8
Legends in marketing: V. Kumar
Kumar, V.
-
2012
Persistent link: https://www.econbiz.de/10010201420
Saved in:
9
Retailing: store and customer level
Kumar, V.
-
2012
Persistent link: https://www.econbiz.de/10010204936
Saved in:
10
Retailing: market and firm level
Kumar, V.
-
2012
Persistent link: https://www.econbiz.de/10010204939
Saved in:
1
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