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~person:"Lacity, Mary Cecelia"
~type_genre:"Aufsatz im Buch"
~type_genre:"Book section"
~type_genre:"Case study"
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The practice of outsourcing : from information systems to BPO and offshoring
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Creating global shared services : sourcing lessons from Reuters
Lacity, Mary Cecelia
;
Fox, Jim
- In:
The practice of outsourcing : from information systems …
,
(pp. 467-487)
.
2009
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