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~person:"Laroche, Michel"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Online retailing
8
Online-Handel
8
Website
8
Consumer behaviour
7
Konsumentenverhalten
7
Internet marketing
4
Online-Marketing
4
Beziehungsmarketing
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Cultural identity
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Customer satisfaction
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Emotion
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Event marketing
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Event-Marketing
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Kulturelle Identität
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experiential values
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Animated images
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Arousal
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Assistive intent
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Atmospherics
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Brand image
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Canada
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Cognition
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Corporate culture
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Corporate reputation
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Culture
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E-commerce
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E-retailer
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Electronic Commerce
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Firmenimage
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Immaterielle Werte
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Kanada
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Laroche, Michel
Barrio-García, Salvador del
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Carlson, Jamie
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Che, Tong
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Dholakia, Ruby R.
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Khan, Mohammed Naved
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Dhingra, Sanjay
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Fan, Qingji
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Gera, Rajat
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Ha, Young
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Law, Rob
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International journal of retail & distribution management
1
Journal of marketing communications
1
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ECONIS (ZBW)
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1
Creating the right customer experience online : the influence of culture
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
Journal of marketing communications
24
(
2018
)
3
,
pp. 270-290
Persistent link: https://www.econbiz.de/10011852960
Saved in:
2
How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
International journal of retail & distribution management
42
(
2014
)
5
,
pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
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