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~person:"Lasshof, Britta"
~person:"Maklan, Stan"
~type_genre:"Fallstudie"
~type_genre:"Übersichtsarbeit"
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Lasshof, Britta
Maklan, Stan
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Gabler Edtion Wissenschaft / Focus Dienstleistungsmarketing
1
International journal of market research : JMRS ; the journal of the Market Research Society
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ECONIS (ZBW)
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1
Customer
relationship
management
: concepts and technologies
Buttle, Francis A.
;
Maklan, Stan
-
2019
-
Fourth edition
Persistent link: https://www.econbiz.de/10011997222
Saved in:
2
New trends in innovation and
customer
relationship
management
: a challenge for market researchers
Maklan, Stan
;
Knox, Simon
;
Ryals, Lynette
- In:
International journal of market research : JMRS ; the …
50
(
2008
)
2
,
pp. 221-240
Persistent link: https://www.econbiz.de/10003693177
Saved in:
3
Produktivität von Dienstleistungen : Mitwirkung und der Einfluss des Kunden
Lasshof, Britta
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003233118
Saved in:
4
Produktivität von Dienstleistungen : Mitwirkung und Einfluss des Kunden
Lasshof, Britta
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013515254
Saved in:
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