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~person:"Law, Rob"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
~type_genre:"Case study"
~type_genre:"Dissertation u.a. Prüfungsschriften"
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Dienstleistungsqualität
Website
14
Tourism
13
Tourismus
13
Hotel industry
12
Hotellerie
12
Consumer behaviour
10
E-commerce
10
Electronic Commerce
10
Konsumentenverhalten
10
Viral marketing
10
Virales Marketing
10
Social Web
9
Social web
9
Hong Kong
8
Hongkong
8
Online retailing
8
Online-Handel
8
Holiday behaviour
7
Internet marketing
7
Online-Marketing
7
Urlaubsverhalten
7
Tourism marketing
6
Tourismusmarketing
6
Bewertung
5
China
5
Destination management
5
Destinationsmanagement
5
Evaluation
5
Service quality
5
Customer satisfaction
4
Information behaviour
4
Informationsverhalten
4
Internet
4
Kundenzufriedenheit
4
Online search
4
Online-Recherche
4
Personalisierung
4
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4
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Article
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Article in journal
Case study
Dissertation u.a. Prüfungsschriften
Aufsatz in Zeitschrift
5
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English
5
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Law, Rob
Marimon, Frederic
9
Carlson, Jamie
8
Jebarajakirthy, Charles
7
Law, Chun Hung Roberts
7
Thaichon, Paramaporn
7
O'Cass, Aron
6
Xu, Xun
6
Adil, Mohd
5
Brun, Isabelle
5
Jun, Minjoon
5
Khan, Mohammed Naved
5
Quach, Sara
5
Rajaobelina, Lova
5
Shankar, Amit
5
Bressolles, Grégory
4
Casadesús, Martí
4
Cho, Yun Kyung
4
Ganguli, Shirshendu
4
George, Ajimon
4
Grégoire, Yany
4
Izogo, Ernest Emeka
4
Lobo, Antonio
4
Luther, William J.
4
Mattila, Anna S.
4
Petnji Yaya, Luc Honore
4
Ricard, Line
4
Roy, Sanjit Kumar
4
Santouridis, Ilias
4
Sreejesh, S.
4
Thurasamy Ramayah
4
Tripathi, Vikas
4
Ye, Qiang
4
Agrawal, Vivek
3
Akroush, Mamoun N.
3
Amin, Muslim
3
Assimakopoulos, Costas
3
Barrutia, José M.
3
Bhatt, Kedar
3
Birch, David G. W.
3
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International journal of hospitality management
2
Journal of electronic commerce research : JECR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
5
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1
Moderating effects of product heterogeneity between online word-of-mouth and hotel sales
Lu, Qi
;
Ye, Qiang
;
Law, Rob
- In:
Journal of electronic commerce research : JECR
15
(
2014
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10010348272
Saved in:
2
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
3
Measuring e-service quality for online travel agencies
Tsang, Nelson Kee Fu
;
Lai, Michael T. H.
;
Law, Rob
- In:
Journal of travel and tourism marketing
27
(
2010
)
3
,
pp. 306-323
Persistent link: https://www.econbiz.de/10003985076
Saved in:
4
Factors influencing the effectiveness of online group buying in the restaurant industry
Zhang, Ziqiong
;
Zhang, Zili
;
Wang, Fan
;
Law, Rob
;
Li, Dechao
- In:
International journal of hospitality management
35
(
2013
),
pp. 237-245
Persistent link: https://www.econbiz.de/10010225790
Saved in:
5
The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy
;
Law, Rob
;
Wen, Ivan
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
Saved in:
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