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~person:"Lazibat, Tonći"
~type_genre:"Konferenzbeitrag"
~type_genre:"Mehrbändiges Werk"
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Search: subject_exact:"Lehrkräfte"
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Customer satisfaction
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Dienstleistungsqualität
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HEdPERF
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Higher education institution
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Kundenzufriedenheit
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Lehrkräfte
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Satisfaction
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Service quality
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Lazibat, Tonći
Araujo P., Maria Daniela
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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How perceived service quality influences students' satisfaction? : teachers' and students' perspectives
Lazibat, Tonći
;
Baković, Tomislav
;
Dužević, Ines
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 923-934
Persistent link: https://www.econbiz.de/10010393798
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