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~person:"Lee, Gyehee"
~subject:"Job performance"
~subject:"Personalmanagement"
~subject:"Work stress"
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Search: subject_exact:"Hospitality employees"
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Job performance
Personalmanagement
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Tourism employees
6
Tourismusberufe
6
Hotel industry
4
Hotellerie
4
South Korea
4
Stress
4
Südkorea
4
Beziehungsmarketing
3
Emotion
3
Relationship marketing
3
Beschwerdemanagement
2
Complaint management
2
Service recovery performance
2
Arbeitsbedingungen
1
Arbeitskräfte
1
Arbeitsleistung
1
Arbeitsmobilität
1
Arbeitspsychologie
1
Arbeitszufriedenheit
1
Conservation of resources theory
1
Coping strategy
1
Coping-Strategie
1
Customer orientation
1
Customer-related social stressors
1
Dienstleistungsberufe
1
Dienstleistungsqualität
1
Emotional exhaustion
1
Employee retention
1
Firm performance
1
Hotel employees
1
Intelligence
1
Intelligenz
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Job satisfaction
1
Knowledge transfer
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Labour mobility
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Marketing management
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Marketingmanagement
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Lee, Gyehee
Karatepe, Osman M.
34
Kim, Peter Beomcheol
6
Kim, Taegoo
6
Olugbade, Olusegun A.
4
Babakus, Emin
3
Chen, Han
3
Cheung, Catherine
3
Grobelna, Aleksandra
3
Han, Heesup
3
Jung, Hyo Sun
3
Lee, JungHoon
3
Morrison, Alastair M.
3
Netessine, Serguei
3
Okumus, Bendegul
3
Tan, Tom Fangyun
3
Yavas, Ugur
3
Yoon, Hye Hyun
3
Akgunduz, Yilmaz
2
Ayoun, Baker
2
Chaulagain, Suja
2
Chen, Ching-fu
2
Choi, Chang Hwan
2
Chuang, Ning-kuang
2
Daskin, Mustafa
2
El-Bayoumi Salem, Islam
2
Eyoun, Khalid
2
Fan, Fang
2
Gursoy, Dogan
2
Hancer, Murat
2
Hewagama, Gayani
2
Hight, S. Kyle
2
Hutchison, Ann
2
Kao, Ya-ling
2
Kim, Hyun Jeong
2
Kim, Seongseop
2
Kim, Wansoo
2
Lee, Gyumin
2
Mansour, Sari
2
Milne, Simon
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International journal of contemporary hospitality management
2
International journal of hospitality management
2
Service business
1
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ECONIS (ZBW)
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1
Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?
Kim, Taegoo
;
Karatepe, Osman M.
;
Lee, Gyehee
;
I, Seung jae
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1638-1657
Persistent link: https://www.econbiz.de/10011732263
Saved in:
2
Testing the stressor-strain-outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance
Choi, Chang Hwan
;
Kim, Taegoo
;
Lee, Gyehee
;
Lee, Seung-kon
- In:
International journal of hospitality management
36
(
2014
),
pp. 272-285
Persistent link: https://www.econbiz.de/10010239278
Saved in:
3
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator
Kim, Taegoo
;
Paek, Soyon
;
Choi, Chang Hwan
;
Lee, Gyehee
- In:
Service business
6
(
2012
)
4
,
pp. 503-526
Persistent link: https://www.econbiz.de/10009663617
Saved in:
4
Emotional intelligence and emotional labor acting strategies among frontline hotel employees
Kim, Taegoo
;
Yoo, Joanne Jung-eun
;
Lee, Gyehee
;
Kim, …
- In:
International journal of contemporary hospitality management
24
(
2012
)
7
,
pp. 1029-1045
Persistent link: https://www.econbiz.de/10009666524
Saved in:
5
The managed heart : the structural analysis of the stressor-strain relationship and customer orientation among emotional labor workers in Korean hotels
Lee, Gyehee
;
Kim, Taegoo
;
Shin, Seok Ho
;
Oh, Ick Keun
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1067-1082
Persistent link: https://www.econbiz.de/10009566949
Saved in:
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