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~person:"Lee, Hyunkuk"
~person:"Wang, Dongyuan"
~subject:"China"
~subject:"Kommunalverwaltung"
~type_genre:"Case study"
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China
Kommunalverwaltung
E-Government
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E-government
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1
Business services
1
Call centre
1
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Seoul
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Lee, Hyunkuk
Wang, Dongyuan
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LISS 2012 ; Vol. 1
1
Public performance & management review
1
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ECONIS (ZBW)
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The antecedents and consequences of service climate in G2B e-government service providers : a case study of China
Wang, Dongyuan
;
Men, Zirui
;
Ge, Hong
;
Feng, Yuqiang
-
2013
Persistent link: https://www.econbiz.de/10010188919
Saved in:
2
ICT as a buffer to change : a case study of the Seoul metropolitan government's Dasan Call Center
Im, Do bin
;
Porumbescu, Greg
;
Lee, Hyunkuk
- In:
Public performance & management review
36
(
2012/13
)
3
,
pp. 436-455
Persistent link: https://www.econbiz.de/10009740723
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