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~person:"Lee, Tina"
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Managing service quality : MSQ ; an international journal
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An approach to develop effective customer loyalty programs : the VIP program at T&T Supermarkets Inc.
Ho, Richard
;
Huang, Leo
;
Huang, Stanley
;
Lee, Tina
; …
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
6
,
pp. 702-720
Persistent link: https://www.econbiz.de/10009525045
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