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Management information systems : mis quarterly
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Can online wait be managed? : the effect of filler interfaces and presentation modes on perceived waiting time online
Lee, Younghwa
;
Chen, Andrew N. K.
;
Ilie, Virginia
- In:
Management information systems : mis quarterly
36
(
2012
)
2
,
pp. 365-394
Persistent link: https://www.econbiz.de/10009551679
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