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~person:"Lemon, Katherine N."
~type_genre:"Aufsatz im Buch"
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Evolving and emerging issues in marketing strategy
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The handbook of marketing research : uses, misuses, and future advances
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ECONIS (ZBW)
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Return on marketing : using customer equity to focus marketing strategy
Rust, Roland T.
;
Lemon, Katherine N.
;
Zeithaml, Valerie A.
-
2009
Persistent link: https://www.econbiz.de/10003836717
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Measuring customer equity and calculating marketing ROI
Rust, Roland T.
;
Lemon, Katherine N.
;
Zeithaml, Valarie A.
- In:
The handbook of marketing research : uses, misuses, and …
,
(pp. 588-601)
.
2006
Persistent link: https://www.econbiz.de/10003420686
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