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~person:"Lobato-Calleros, Maria Odette"
~subject:"Customer satisfaction"
~type_genre:"Conference paper"
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Development and testing of an assessment model for social enterprises : the case of Capeltic in
Mexico
Lobato-Calleros, Maria Odette
;
Rodriguez, Karla Fabila
; …
- In:
Business process management journal
22
(
2016
)
5
,
pp. 1009-1020
Persistent link: https://www.econbiz.de/10011609864
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