//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Lovelock, Christopher H."
~person:"Parasuraman, A."
~subject:"Customer experience"
~subject:"Dienstleistungsbetrieb"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Service"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer experience
Dienstleistungsbetrieb
Dienstleistung
22
Marketing
12
Services
8
Dienstleistungssektor
6
Product quality
5
Produktqualität
5
Management
4
Dienstleistungsmarketing
3
Forschung
3
Innovation
3
Research
3
Service industry
3
Services marketing
3
Beziehungsmarketing
2
Dienstleistungsqualität
2
Fallstudiensammlung
2
Kundendienst
2
Qualitätskontrolle
2
Relationship marketing
2
Service quality
2
Anlageverhalten
1
Behavioural finance
1
Betriebliche Wertschöpfung
1
Big Data
1
Big data
1
Business model
1
Business start-up
1
Design thinking
1
Dienstleistungsinnovation
1
Dynamic capabilities
1
Dynamische Kompetenzen
1
Einführung
1
Einzelhandel
1
Europa
1
Geschäftsmodell
1
Hotel industry
1
Hotellerie
1
Intermediation
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
2
Author
All
Lovelock, Christopher H.
Parasuraman, A.
Bruhn, Manfred
15
Corsten, Hans
8
Fend, Lars
5
Fitzsimmons, James A.
5
Hadwich, Karsten
5
Hofmann, Jürgen
5
Fitzsimmons, Mona J.
4
Gössinger, Ralf
3
Höck, Michael
3
McColl-Kennedy, Janet R.
3
Aksoy, Lerzan
2
Bach, Norbert
2
Beinert, Markus
2
Bezold, Thomas
2
Bruce, Helen L.
2
Diller, Hermann
2
Dorsch, Susanne
2
Dresch, Kai-Michael
2
Edvardsson, Bo
2
Frietzsche, Ursula
2
Grönroos, Christian
2
Hellström, Daniel
2
Keiningham, Timothy
2
Lingnau, Volker
2
Richter, Magnus
2
Schymanietz, Martin
2
Stuhlmann, Stephan
2
Swartz, Teresa A.
2
Vakulenko, Yulia
2
Westerbarkey, Peter
2
Ahlert, Dieter
1
Alkire, Linda
1
Allgäuer, Jörg E.
1
Anderson, Sidney
1
Andreassen, Tor Wallin
1
Arens, Evi
1
Arici, Hasan Evrim
1
Ball, Joan
1
Benoit, Sabine
1
Benölken, Heinz
1
more ...
less ...
Published in...
All
Journal of service management
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
2
Services marketing : people, technology, strategy
Lovelock, Christopher H.
;
Wirtz, Jochen
-
2007
-
6. ed.
Persistent link: https://www.econbiz.de/10003348508
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->