//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Lu, Lu"
~source:"econis"
~subject:"Dienstleistungsqualität"
~subject:"Wine industry"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Konsumentenverhalten"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Wine industry
Consumer behaviour
22
Konsumentenverhalten
22
Service quality
7
Customer satisfaction
6
Kundenzufriedenheit
6
Beziehungsmarketing
5
Gastronomie
5
Relationship marketing
5
Restaurant industry
5
Beschwerdemanagement
3
Brand management
3
Complaint management
3
Dienstleistungssektor
3
Genetically modified product
3
Gentechnisch erzeugtes Produkt
3
Markenführung
3
Service industry
3
Wein
3
Weinbau
3
Wine
3
Auslandsverlagerung
2
Brand
2
Brand image
2
Business services
2
Confidence
2
Customer service
2
Dienstleistung
2
Eating habit
2
Emotion
2
Ernährungsverhalten
2
Food
2
Gastgewerbe
2
Gesundheit
2
Health
2
Hospitality industry
2
Kundenservice
2
Lebensmittel
2
Markenartikel
2
more ...
less ...
Online availability
All
Undetermined
10
Type of publication
All
Article
10
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Language
All
English
10
Author
All
Lu, Lu
Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Bruwer, Johan
17
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Gustafsson, Anders
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Kim, Woo Gon
9
Park, Jungkun
9
Vecchio, Riccardo
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Qu, Hailin
8
Velikova, Natalia
8
Wong, IpKin Anthony
8
Wu, Luorong
8
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
more ...
less ...
Published in...
All
International journal of hospitality management
5
Cornell hospitality quarterly : CQ
1
Journal of business research : JBR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
The Cornell hospitality quarterly
1
Tourism management : research, policies, practice
1
Source
All
ECONIS (ZBW)
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Social servicescape's impact on customer perceptions of the hospitality brand : the role of branded social cues
Garmaroudi, Saeed Andaji
;
King, Ceridwyn
;
Lu, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012435849
Saved in:
3
Drinking "green" : what drives organic wine consumption in an emerging wine market
Chi, Christina Geng-Qing
;
Ouyang, Zhe
;
Lu, Lu
;
Zou, Rong
- In:
The Cornell hospitality quarterly
62
(
2021
)
4
,
pp. 516-534
Persistent link: https://www.econbiz.de/10012624124
Saved in:
4
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
5
Exploring guest response towards service failure in home-sharing : service presence and consumption motivation
Lu, Lu
;
Mody, Makarand Amrish
;
Andajigarmaroudi, Saeed
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241810
Saved in:
6
Building trust through a personal touch : consumer response to service failure and recovery of home-sharing
Lu, Lu
;
Cai, Ruiying
;
King, Ceridwyn
- In:
Journal of business research : JBR
117
(
2020
),
pp. 99-111
Persistent link: https://www.econbiz.de/10012285524
Saved in:
7
Developing a consumer complaining and recovery effort scale
Lu, Lu
;
Gursoy, Dogan
;
Chi, Christina Geng-Qing
;
Xiao, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
5
,
pp. 686-715
Persistent link: https://www.econbiz.de/10011912319
Saved in:
8
Effect of disruptive customer behaviors on others' overall service experience : an appraisal theory perspective
Cai, Ruiying
;
Lu, Lu
;
Gursoy, Dogan
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 330-344
Persistent link: https://www.econbiz.de/10011903532
Saved in:
9
Ready to embrace genetically modified wines? The role of knowledge exposure and intrinsic wine attributes
Lu, Lu
;
Rahman, Imran
;
Chi, Christina Geng-Qing
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
1
,
pp. 23-38
Persistent link: https://www.econbiz.de/10011638539
Saved in:
10
Can knowledge and product identity shift sensory perceptions and patronage intentions? : the case of genetically modified wines
Lu, Lu
;
Rahman, Imran
;
Chi, Christian Geng-Qing
- In:
International journal of hospitality management
53
(
2016
),
pp. 152-160
Persistent link: https://www.econbiz.de/10011443087
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->