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~person:"Lyons, Brian D."
~subject:"Anforderungsprofil"
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Anforderungsprofil
Dienstleistungsqualität
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Lyons, Brian D.
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Journal of service management
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Beyond personality: the impact of GMA on performance for entry-level service employees
Tews, Michael J.
;
Michel, John W.
;
Lyons, Brian D.
- In:
Journal of service management
21
(
2010
)
3
,
pp. 344-362
Persistent link: https://www.econbiz.de/10003993794
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