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~person:"Macintyre, Mairi"
~subject:"Service management"
~type_genre:"Book section"
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Macintyre, Mairi
;
Parry, Glenn
;
Angelis, Jannis
- In:
Service design and delivery
,
(pp. 167-169)
.
2011
Persistent link: https://www.econbiz.de/10009011799
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