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~person:"Mattila, Anna S."
~person:"Tang, Christopher S."
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject:"Management"
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Consumer behaviour
61
Konsumentenverhalten
61
Beziehungsmarketing
38
Relationship marketing
38
Lieferkette
37
Supply chain
37
Corporate Social Responsibility
30
Corporate social responsibility
30
Customer satisfaction
29
Dienstleistungsqualität
29
Kundenzufriedenheit
29
Service quality
29
Beschwerdemanagement
24
Complaint management
24
Theorie
21
Theory
21
USA
16
United States
16
Gastronomie
15
Restaurant industry
15
Business process management
14
Prozessmanagement
14
Hotel industry
13
Hotellerie
13
Lieferantenmanagement
11
Preismanagement
11
Pricing strategy
11
Supplier relationship management
11
Customer service
10
Kundenservice
10
Emotion
8
Game theory
8
Inventory model
8
Lagerhaltungsmodell
8
Spieltheorie
8
supply chain management
8
Kundenbindungsprogramm
7
Loyalty program
7
Project management
7
Projektmanagement
7
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81
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2
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Article
162
Book / Working Paper
1
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Article in journal
163
Aufsatz im Buch
14
Book section
14
Aufsatzsammlung
4
Collection of articles of several authors
4
Sammelwerk
4
Case study
1
Fallstudie
1
Graue Literatur
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English
163
Author
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Mattila, Anna S.
Tang, Christopher S.
Cheng, T. C. E.
207
Vrontis, Demetris
154
Choi, Tsan-Ming
145
Antony, Jiju
141
Gunasekaran, Angappa
140
Kraus, Sascha
128
Wright, Mike
128
Svensson, Göran
122
Sarkis, Joseph
119
Govindan, Kannan
105
Kumar, Vikas
103
Wagner, Stephan M.
100
Han, Heesup
98
Kumar, V.
95
Tarba, Shlomo Yedidia
95
Chen, Jing
92
Fabozzi, Frank J.
92
Smith, Alan D.
91
Dolgui, Alexandre
89
Ivanov, Dmitry
89
Shankar, Ravi
89
Brem, Alexander
88
Budhwar, Pawan S.
87
Chiappetta Jabbour, Charbel José
87
Thurasamy Ramayah
87
Van Wassenhove, Luk N.
84
Luu Trong Tuan
81
Schiereck, Dirk
81
Melewar, T. C.
80
Zhao, Xiande
80
Clegg, Stewart
79
Devadasan, S. R.
78
Liu, Yang
78
Glock, Christoph H.
76
Chan, Felix Tung Sun
74
Homburg, Christian
74
Min, Ho-key
74
Thrassou, Alkis
74
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International journal of hospitality management
23
Production and operations management : an international journal of the Production and Operations Management Society
15
Manufacturing & service operations management : M & SOM
14
International journal of production economics
10
Production and operations management : the flagship research journal of the Production and Operations Management Society
8
The journal of services marketing
8
Journal of business research : JBR
7
European journal of operational research : EJOR
6
Journal of hospitality marketing & management
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
Cornell hospitality quarterly : CQ
4
Decision sciences : DS
3
International journal of contemporary hospitality management
3
International journal of production research
3
Journal of service management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Service science
3
The Cornell hospitality quarterly
3
International journal of logistics : research and applications
2
Journal of service research
2
Operations research
2
Services marketing quarterly
2
Tourism economics : the business and finance of tourism and recreation
2
Business horizons
1
Decision
1
Decision sciences
1
International journal of internet marketing and advertising : IJIMA
1
International journal of retail & distribution management
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of global marketing
1
Journal of international consumer marketing
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of marketing theory and practice
1
Journal of operations management
1
Journal of retailing
1
Journal of revenue and pricing management
1
MIT sloan management review
1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
163
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163
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1
Expanding the boundaries of the discipline : the 30th-anniversary issue of Production and Operations
Management
Kumar, Subodha
;
Tang, Christopher S.
- In:
Production and operations management : the flagship …
31
(
2022
)
12
,
pp. 4257-4261
Persistent link: https://www.econbiz.de/10014265832
Saved in:
2
Frontiers in service science : integrating ESG measures and supply chain
management
: research opportunities in the postpandemic era
Dai, Tinglong
;
Tang, Christopher S.
- In:
Service science
14
(
2022
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10013184210
Saved in:
3
Researchers' perspectives on Industry 4.0 : multi-disciplinary analysis and opportunities for operations
management
Ivanov, Dmitry
;
Tang, Christopher S.
;
Dolgui, Alexandre
; …
- In:
International journal of production research
59
(
2021
)
7
,
pp. 2055-2078
Persistent link: https://www.econbiz.de/10012501208
Saved in:
4
The impact of environmental
management
on firm performance in the U.S. lodging REITs : the moderating role of outside board of directors
Yeon, Jihwan
;
Lee, Seoki
;
Jolly, Phillip M.
;
Mattila, …
- In:
Tourism economics : the business and finance of tourism …
29
(
2023
)
2
,
pp. 513-532
Persistent link: https://www.econbiz.de/10014246049
Saved in:
5
Socially and environmentally responsible value chain innovations : new operations
management
research opportunities
Lee, Hau Leung
;
Tang, Christopher S.
- In:
Management science : journal of the Institute for …
64
(
2018
)
3
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011847085
Saved in:
6
Innovative online platforms : research opportunities
Chen, Ying-Ju
;
Dai, Tinglong
;
Korpeoglu, C. Gizem
; …
- In:
Manufacturing & service operations management : M & SOM
22
(
2020
)
3
,
pp. 430-445
Persistent link: https://www.econbiz.de/10012242915
Saved in:
7
Knowledge creation and dissemination in operations and supply chain
management
Roth, Aleda
;
Singhal, Jaya
;
Singhal, Kalyan
;
Tang, …
- In:
Production and operations management : an international …
25
(
2016
)
9
,
pp. 1473-1488
Persistent link: https://www.econbiz.de/10011595418
Saved in:
8
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
9
Dynamic trade finance in the presence of information frictions and fintech
Lee, Hau Leung
;
Tang, Christopher S.
;
Yang, S. Alex
; …
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
6
,
pp. 2038-2055
Persistent link: https://www.econbiz.de/10014437489
Saved in:
10
Research opportunities in preparing supply chains of essential goods for future pandemics
Sodhi, ManMohan S.
;
Tang, Christopher S.
;
Willenson, Evan T.
- In:
International journal of production research
61
(
2023
)
8
,
pp. 2416-2431
Persistent link: https://www.econbiz.de/10014230951
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