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~person:"Meffert, Heribert"
~subject:"Relationship marketing"
~type_genre:"Aufsatz in Zeitschrift"
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Der Einfluß der Mitarbeiterzufriedenheit auf die Kundenzufriedenheit im Handel - eine theoretische und empirische Analyse am Beispiel des Warenhauses
Meffert, Heribert
;
Schwetje, Thomas
- In:
Handelsforschung
14
(
2000
),
pp. 109-140
Persistent link: https://www.econbiz.de/10001472989
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