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~person:"Ok, Chihyung"
~subject:"Customer satisfaction"
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Customer satisfaction
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Ok, Chihyung
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
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