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~person:"Orlowski, Marissa"
~subject:"Human Resource Management"
~subject:"Mitarbeiterbindung"
~subject:"Work behaviour"
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Human Resource Management
Mitarbeiterbindung
Work behaviour
Tourism employees
3
Tourismusberufe
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Arbeitsverhalten
2
Beziehungsmarketing
2
Customer satisfaction
2
Dienstleistungsqualität
2
Gastronomie
2
Kundenzufriedenheit
2
Relationship marketing
2
Restaurant industry
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Service quality
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Aggression
1
Arbeitsmobilität
1
Arbeitszufriedenheit
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Casual dining restaurants
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Competence
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Consumer behaviour
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Customer service
1
Dienstleistungssektor
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Employee retention
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Gastgewerbe
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Hospitality industry
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Hotel industry
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Hotellerie
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Job satisfaction
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Kompetenz
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Konsumentenverhalten
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Kundenservice
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Labour mobility
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Leistungsmotivation
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Occupational qualification
1
Organizational commitment
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Perceived warmth and competence
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Perception
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Qualifikation
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Service industry
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Turnover intentions
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Orlowski, Marissa
Karatepe, Osman M.
27
Jung, Hyo Sun
8
Yoon, Hye Hyun
8
Chen, Han
5
Kim, Peter Beomcheol
5
Lee, JungHoon
5
Dedeoğlu, Bekir Bora
4
Grobelna, Aleksandra
4
Huan, Tzung-cheng
4
Ok, Chihyung
4
Ayoun, Baker
3
Bonn, Mark Andrew
3
Bufquin, Diego
3
Cho, Seonghee
3
Eyoun, Khalid
3
Hancer, Murat
3
Zoghbi-Manrique-de-Lara, Pablo
3
Aboramadan, Mohammed
2
Aguiar-Quintana, Teresa
2
Ampofo, Emmanuel Twumasi
2
Arasli, Huseyin
2
Araujo-Cabrera, Yasmina
2
Azila-Gbettor, Edem Maxwell
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Babakus, Emin
2
Bouzari, Mona
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Boğan, Erhan
2
Boǧan, Erhan
2
Burke, Ronald J.
2
Cheung, Catherine
2
Chia, Yew Ming
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Cho, Meehee
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DiPietro, Robin B.
2
El-Bayoumi Salem, Islam
2
Foroudi, Pantea
2
Goh, Edmund
2
Golubovskaya, Maria
2
Gupta, Sahil
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Gursoy, Dogan
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International journal of hospitality management
1
Journal of hospitality marketing & management
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
2
The influence of restaurant co-workers' perceived warmth and competence on employees' turnover intentions : the mediating role of job attitudes
Bufquin, Diego
;
DiPietro, Robin B.
;
Orlowski, Marissa
; …
- In:
International journal of hospitality management
60
(
2017
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011640207
Saved in:
3
Customer and employee incivility and its causal effects in the hospitality industry
Torres, Edwin N.
;
Van Niekerk, Mathilda
;
Orlowski, Marissa
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 48-66
Persistent link: https://www.econbiz.de/10011669662
Saved in:
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