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~person:"Oswald, Andrew J."
~person:"Prentice, Catherine"
~subject:"Australia"
~type_genre:"Article in journal"
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Australia
Gambling
25
Glücksspiel
25
Dienstleistungsqualität
17
Service quality
17
Beziehungsmarketing
13
Customer satisfaction
13
Kundenzufriedenheit
13
Relationship marketing
13
Consumer behaviour
11
Konsumentenverhalten
11
Southeast Asia
6
Südostasien
6
Casinos
5
Macau
5
Customer loyalty
4
Intelligence
4
Intelligenz
4
Casino
3
Customer retention
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Kundenbindung
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Alcohol consumption
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Alkoholkonsum
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Arbeitskräfte
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Australien
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Casino service quality
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Großbritannien
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Impulsive gambling
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Macau casinos
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Personality psychology
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Persönlichkeitspsychologie
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Rauchen
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Tourism industry
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Tourismuswirtschaft
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Oswald, Andrew J.
Prentice, Catherine
Schnytzer, Adi
6
Lee, Timothy Jeonglyeol
4
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2
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King, Brian
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Lam, Desmond
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Journal of vacation marketing : an international journal
1
Tourism and hospitality research : the surrey quarterly review
1
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ECONIS (ZBW)
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The influence of emotional intelligence on the service performance of casino frontline employee
Prentice, Catherine
;
King, Brian
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
1
,
pp. 49-66
Persistent link: https://www.econbiz.de/10008839696
Saved in:
2
Relationship marketing in the casino industry
Prentice, Catherine
;
King, Brian
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
1
,
pp. 51-63
Persistent link: https://www.econbiz.de/10008840753
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