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~person:"Pérez, Andrea"
~subject:"Corporate Social Responsibility"
~subject:"Customer satisfaction"
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Search: subject_exact:"Corporate reputation"
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Corporate Social Responsibility
Customer satisfaction
Corporate reputation
10
Corporate social responsibility
10
Firmenimage
10
Bank
5
Beziehungsmarketing
3
CSR image
3
Consumer behaviour
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Public relations
3
Relationship marketing
3
Reputation
3
Spain
3
Spanien
3
Stakeholder
3
Öffentlichkeitsarbeit
3
Corporate culture
2
Loyalty
2
Reporting
2
Satisfaction
2
Stakeholders
2
Unternehmenskultur
2
Banking industry
1
Bibliometrics
1
Bibliometrie
1
Brand image
1
CSR
1
Cross-country
1
Customer retention
1
Customer value
1
Customers
1
Dienstleistungsqualität
1
Gender
1
Geschlecht
1
Hotel industry
1
Hotellerie
1
Identification
1
Image
1
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Article
9
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8
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8
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1
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1
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English
9
Spanish
1
Author
All
Pérez, Andrea
Rodríguez del Bosque, Ignacio A.
7
Bénabou, Roland
6
Melewar, T. C.
6
Sen, Sankar
6
Tirole, Jean
6
Gottschalk, Petter
5
Plewa, Carolin
5
Schwaiger, Manfred
5
Balmer, John M. T.
4
Bhattacharya, C. B.
4
Helm, Sabrina
4
Hetze, Katharina
4
Hur, Won-Moo
4
Podnar, Klement
4
Abeysekera, Indra
3
Bang, Nguyen
3
Bayoud, Nagib Salem
3
Berens, Guido A. J. M.
3
Brammer, Stephen
3
Caruana, Albert
3
Chikazhe, Lovemore
3
Chun, Rosa
3
Coelho, Arnaldo
3
Dell'Atti, Stefano
3
Du, Shuili
3
Han, Heesup
3
Jaiswal, Deepak
3
Johansen, Trine Susanne
3
Kant, Rishi
3
Kavanagh, Marie
3
Kim, Sora
3
Le Thanh Tiep
3
Lis, Bettina
3
Lombart, Cindy
3
Louis, Didier
3
Mazodier, Marc
3
Nardella, Giulio
3
Paulssen, Marcel
3
Pavelin, Stephen
3
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Published in...
All
Business research quarterly : BRQ
1
Corporate communications : an international journal
1
Corporate reputation review : an international journal
1
Corporate social responsibility : challenges, benefits and impact on business performance
1
Cuadernos de investigación UCEIF
1
International journal of hospitality management
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Service business
1
The journal of services marketing
1
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ECONIS (ZBW)
10
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1
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10
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10
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1
Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Latif, Khawaja Fawad
;
Pérez, Andrea
;
Sahibzada, Umar Farooq
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012293766
Saved in:
2
Corporate reputation and CSR reporting to stakeholders : gaps in the literature and future lines of research
Pérez, Andrea
- In:
Corporate communications : an international journal
20
(
2015
)
1
,
pp. 11-29
Persistent link: https://www.econbiz.de/10010513895
Saved in:
3
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
Saved in:
4
Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
5
How customers construct corporate social responsibility images : testing the moderating role of demographic characteristics
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Business research quarterly : BRQ
18
(
2015
)
2
,
pp. 127-141
Persistent link: https://www.econbiz.de/10010533279
Saved in:
6
Corporate reputation in the Spanish context : an interaction between reporting to stakeholders and industry
Pérez, Andrea
;
Mar García de los Salmones, María del
; …
- In:
Journal of business ethics : JOBE
129
(
2015
)
3
,
pp. 733-746
Persistent link: https://www.econbiz.de/10011295742
Saved in:
7
Organizational and corporate identity revisited : toward a comprehensive understanding of identity in business
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate reputation review : an international journal
17
(
2014
)
1
,
pp. 3-27
Persistent link: https://www.econbiz.de/10010351359
Saved in:
8
CSR identity and image : are they aligned in the banking industry?
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate social responsibility : challenges, benefits …
,
(pp. 65-86)
.
2014
Persistent link: https://www.econbiz.de/10010399016
Saved in:
9
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea
;
Martínez, Patricia
;
Rodríguez del …
- In:
Service business
7
(
2013
)
3
,
pp. 459-481
Persistent link: https://www.econbiz.de/10009776966
Saved in:
10
Análisis de las políticas de gestión de la responsabilidad social corporativa en el sector bancario español
Pérez, Andrea
-
2012
Persistent link: https://www.econbiz.de/10010228115
Saved in:
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