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~person:"Pérez, Andrea"
~subject:"Customer Loyalty"
~subject:"Customer satisfaction"
~subject:"Social web"
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Customer Loyalty
Customer satisfaction
Social web
Consumer behaviour
3
Corporate Social Responsibility
3
Corporate social responsibility
3
Customer retention
3
Konsumentenverhalten
3
Kundenbindung
3
Kundenzufriedenheit
3
Beziehungsmarketing
2
Customers
2
Identification
2
Loyalty
2
Relationship marketing
2
Satisfaction
2
Bank
1
Banking industry
1
CSR
1
CSR image
1
Corporate reputation
1
Emotion
1
Emotions
1
Financial services
1
Finanzdienstleistung
1
Firmenimage
1
Inter-firm cooperation
1
Spain
1
Spanien
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Pérez, Andrea
Prentice, Catherine
9
Frank, Björn
6
Ozuem, Wilson
5
Rodríguez del Bosque, Ignacio A.
5
Enkawa, Takao
4
Izogo, Ernest Emeka
4
Makanyeza, Charles
4
Anaya-Sánchez, Rafael
3
Baumann, Chris
3
Bilgihan, Anil
3
Fongsuwan, Wanno
3
Hapsari, Raditha
3
Hussein, Ananda Sabil
3
Jaiswal, Deepak
3
Jaiyeoba, Olumide Olasimbo
3
Kant, Rishi
3
Langmann, Kristin
3
Loureiro, Sandra Maria Correia
3
Popp, Bastian
3
Rahman, Hasebur
3
Roberts-Lombard, Mornay
3
Schvaneveldt, Shane J.
3
Srivastava, Medha
3
Stan, Valentina
3
Sudhir, K.
3
Torrico, Boris Herbas
3
Verhoef, Peter C.
3
Wiesel, Thorsten
3
Wong, IpKin Anthony
3
Woratschek, Herbert
3
Abbas Mardani
2
Agnihotri, Raj
2
Aguilar-Illescas, Rocio
2
Aksoy, Lerzan
2
AlNajem, Mohamad N.
2
Anber Abraheem Shlash Mohammad
2
Arandia Tavera, Carlos
2
Arif, Imtiaz
2
Arnold, Mark J.
2
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European journal of marketing : EJM
1
Journal of business ethics : JOBE
1
The journal of services marketing
1
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ECONIS (ZBW)
3
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1
Corporate social responsibility and
customer
loyalty
: exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
2
An integrative framework to understand how CSR affects
customer
loyalty
through identification, emotions and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of business ethics : JOBE
129
(
2015
)
3
,
pp. 571-584
Persistent link: https://www.econbiz.de/10011295309
Saved in:
3
The effect of corporate associations on consumer behaviour
Pérez, Andrea
;
Salmones, María del Mar García de los
; …
- In:
European journal of marketing : EJM
47
(
2013
)
1/2
,
pp. 218-238
Persistent link: https://www.econbiz.de/10009718536
Saved in:
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