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~person:"Parast, Mahour Mellat"
~person:"Shahin, Arash"
~person:"Talib, Faisal"
~type_genre:"Article in journal"
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Quality management
59
Qualitätsmanagement
59
Dienstleistungsqualität
24
Service quality
24
Customer satisfaction
10
Dienstleistungssektor
10
Kundenzufriedenheit
10
Product quality
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Article in journal
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59
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59
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Parast, Mahour Mellat
Shahin, Arash
Talib, Faisal
Antony, Jiju
109
Devadasan, S. R.
58
Sampaio, Paulo
29
Cudney, Elizabeth A.
26
Murugesh, R.
26
Ahuja, Inderpreet Singh
24
Dahlgaard, Jens Jörn
24
Tarí, Juan José
24
Garza-Reyes, Jose Arturo
22
Gremyr, Ida
20
Chiarini, Andrea
18
Singh, Bikram Jit
18
Casadesús, Martí
17
He, Zhen
16
Khanduja, Dinesh
16
Kumar, Vikas
16
Marimon, Frederic
16
Linderman, Kevin
15
McDermott, Olivia
15
Sony, Michael
15
Sweis, Rateb J.
15
Dahlgaard-Park, Su Mi
14
Franceschini, Fiorenzo
14
Kumar, Vinod
14
Prybutok, Victor R.
14
Saraiva, Pedro
14
Cheng, T. C. E.
13
Heras-Saizarbitoria, Iñaki
13
Kumar, Maneesh
13
McFadden, Kathleen L.
13
Rahman, Zillur
13
Shankar, Ravi
13
Sodhi, Harsimran Singh
13
Desai, Darshak A.
12
Gharbi, Ali
12
Gijo, E. V.
12
Gotzamani, Katerina
12
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International journal of productivity and quality management : IJPQM
11
International journal of quality & reliability management
6
International journal of production economics
4
International journal of process management and benchmarking : IJPMB
3
The TQM journal : the international review of organizational improvement
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Benchmarking : an international journal
2
Benchmarking : an international journal ; BIJ
2
International journal of business excellence
2
International journal of procurement management
2
International journal of services and operations management
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Operations management research : OMR ; advancing practice through theory
2
Health marketing quarterly
1
IEEE transactions on engineering management : EM
1
International journal of applied management science
1
International journal of business innovation and research
1
International journal of logistics systems and management
1
International journal of project management : the journal of The International Project Management Association
1
International journal of quality and innovation
1
International journal of six sigma and competitive advantage : IJSSCA
1
International studies of management & organization : ISMO
1
Journal of industrial engineering and management : JIEM
1
Journal of management research
1
Journal of the Operational Research Society
1
Measuring business excellence : the journal of organizational performance management
1
Service business
1
Services marketing quarterly
1
The international journal of productivity and performance management
1
The international journal of productivity and performance management : IJPPM
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ECONIS (ZBW)
59
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1
Do quality and business excellence models improve quality and operational results in educational organizations? : a repeated cross-sectional analysis
Parast, Mahour Mellat
;
Safari, Arsalan
- In:
Operations management research : OMR ; advancing …
16
(
2023
)
2
,
pp. 868-886
Persistent link: https://www.econbiz.de/10014330383
Saved in:
2
Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
- In:
The international journal of productivity and …
72
(
2023
)
7
,
pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
Saved in:
3
Optimising the costs of quality combination in the product life cycle by Taguchi design of experiments
Janatyan, Nassibeh
;
Shahin, Arash
;
Khodaparastan, Mahya
- In:
International journal of productivity and quality …
39
(
2023
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10014313590
Saved in:
4
Clustering and identifying the Lean Six Sigma projects : higher education institutes
Aghaei, Razieh
;
Mohamadi, Dariush
;
Shahin, Arash
- In:
International journal of process management and …
13
(
2023
)
1
,
pp. 145-156
Persistent link: https://www.econbiz.de/10014313791
Saved in:
5
Prioritizing the economic indicators of SSC : an integrative QFD approach of performance prism and BSC
Goharshenasan, Ali
;
Aboumasoudi, Abbas Sheikh
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
2
,
pp. 522-550
Persistent link: https://www.econbiz.de/10013040882
Saved in:
6
The new concept of quality in the digital era : a human resource empowerment perspective
Balouei Jamkhaneh, Hadi
;
Shahin, Arash
;
Parkouhi, Sahar …
- In:
The TQM journal : the international review of …
34
(
2022
)
1
,
pp. 125-144
Persistent link: https://www.econbiz.de/10012884581
Saved in:
7
Quality mining : a new approach for managing service quality
Khamoushpour, Behnam
;
Aboumasoudi, Abbas Sheikh
; …
- In:
International journal of productivity and quality …
37
(
2022
)
2
,
pp. 226-245
Persistent link: https://www.econbiz.de/10013448945
Saved in:
8
Enhancing the quality and competitiveness of small businesses : a pooled cross-sectional analysis
Parast, Mahour Mellat
;
Safari, Arsalan
- In:
International journal of production economics
246
(
2022
),
pp. 1-21
Persistent link: https://www.econbiz.de/10013209967
Saved in:
9
The influence of the quality criteria on the quality cost of suppliers in SMEs
Masoudi, Ehsan
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
7
,
pp. 2313-2333
Persistent link: https://www.econbiz.de/10013371212
Saved in:
10
Investigating the causal relationships among failure modes, effects and causes : a system dynamics approach
Shaker, Fatemeh
;
Shahin, Arash
;
Jahanyan, Saeed
- In:
International journal of quality & reliability management
39
(
2022
)
8
,
pp. 1977-1995
Persistent link: https://www.econbiz.de/10013398072
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