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~person:"Paswan, Audhesh"
~subject:"Konsumentenverhalten"
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Search: subject:"Kundendienst"
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Konsumentenverhalten
Customer service
4
Kundenservice
4
Consumer behaviour
3
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Service quality
2
Automotive services industry
1
Behavioral bias
1
Beziehungsmarketing
1
Consumers’ product return behavior
1
Customer experience
1
E-commerce
1
Ethnic discrimination
1
Ethnische Diskriminierung
1
Experiment
1
Fitness industry
1
Fitness-Wirtschaft
1
Innovation
1
Inter-cultural service encounters
1
Kfz-Gewerbe
1
Language
1
Language variety
1
Lebensqualität
1
Legitimate return behavior
1
Linguistics
1
Linguistik
1
Online retailing
1
Online-Handel
1
Opportunistic return behavior
1
Quality of life
1
Re-patronage intention
1
Relationship marketing
1
Satisfaction
1
Service encounter
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Sprache
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Stereotype threat
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Stigma
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USA
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Paswan, Audhesh
Gustafsson, Anders
8
Miao, Li
7
Gelbrich, Katja
5
Gierl, Heribert
5
Kumar, Anuj
5
Mattila, Anna S.
5
Voorhees, Clay M.
5
Barnes, Donald C.
4
Jerath, Kinshuk
4
McColl-Kennedy, Janet R.
4
Medler-Liraz, Hana
4
Netessine, Serguei
4
Roschk, Holger
4
Seger-Guttmann, Tali
4
Sirianni, Nancy J.
4
Baker, Melissa A.
3
Bambauer, Silke
3
Bernt, Dana
3
Bolton, Ruth N.
3
Collier, Joel E.
3
Ferraro, Carla
3
Groth, Markus
3
Hellström, Daniel
3
Huang, Zhuowei
3
Larivière, Bart
3
Li, Yi
3
Prentice, Catherine
3
Rui, Huaxia
3
Sands, Sean
3
Sharma, Piyush
3
Sousa, Rui
3
Torres, Edwin N.
3
Tsarenko, Yelena
3
Vakulenko, Yulia
3
Verma, Rohit
3
Vilnai-Yavetz, Iris
3
Walsh, Gianfranco
3
Witell, Lars
3
Alavi, Sascha
2
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Journal of electronic commerce research : JECR
1
Services marketing quarterly
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Language-related stereotype threat, customers' well-being and its outcome
Malik, Aaminah Zaman
;
Paswan, Audhesh
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 895-910
Persistent link: https://www.econbiz.de/10014333405
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2
Consumers' legitimate and opportunistic product return behaviors in online shopping
Pei, Zhi
;
Paswan, Audhesh
- In:
Journal of electronic commerce research : JECR
19
(
2018
)
4
,
pp. 301-319
Persistent link: https://www.econbiz.de/10011956503
Saved in:
3
Consumer perceptions of service innovativeness and personal control
Zolfagharian, Mohammad Ali
;
Paswan, Audhesh
- In:
Services marketing quarterly
31
(
2010
)
1
,
pp. 89-105
Persistent link: https://www.econbiz.de/10003953055
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