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~person:"Patrício, Lia"
~subject:"Consumer behaviour"
~subject:"Innovation"
~type_genre:"Aufsatz in Zeitschrift"
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Consumer behaviour
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Dienstleistung
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Service innovation
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service design
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Aufsatz in Zeitschrift
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Patrício, Lia
Witell, Lars
12
Edvardsson, Bo
10
Gustafsson, Anders
10
Kristensson, Per
6
Rubalcaba-Bermejo, Luis
5
Tronvoll, Bård
5
Aas, Tor Helge
4
Brown, Stephen Walter
4
Chen, Ja-Shen
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Chen, Ja-shen
4
Hipp, Christiane
4
Jaakkola, Elina
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Maglio, Paul P.
4
McColl-Kennedy, Janet R.
4
Ostrom, Amy L.
4
Agarwal, Renu
3
Benoit, Sabine
3
Hydle, Katja Maria
3
Kindström, Daniel
3
Koskull, Catharina von
3
Love, James H.
3
Mention, Anne-Laure
3
Parasuraman, A.
3
Pedersen, Per Egil
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Raddats, Chris
3
Rayburn, Steven W.
3
Reynoso, Javier
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Roper, Stephen
3
Schäfer, Adrienne
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Selen, Willem
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Skålén, Per
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Snyder, Hannah
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Subramony, Mahesh
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Sundbo, Jon
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Tsou, Hung Tai
3
Valtakoski, Aku
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Journal of service research : JSR
2
AMS review : official publication of the Academy of Marketing Science
1
Journal of service theory and practice
1
The service industries journal
1
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ECONIS (ZBW)
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1
The role of meaning in service innovation : a conceptual exploration
Kustrak Korper, Ana
;
Holmlid, Stefan
;
Patrício, Lia
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 179-198
Persistent link: https://www.econbiz.de/10013190876
Saved in:
2
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
3
A service design approach to healthcare innovation : from decision-making to sense-making and institutional change
Patrício, Lia
;
Teixeira, Jorge Grenha
;
Vink, Josina
- In:
AMS review : official publication of the Academy of …
9
(
2019
)
1/2
,
pp. 115-120
Persistent link: https://www.econbiz.de/10012113581
Saved in:
4
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
5
Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
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