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~person:"Petersen, J. Andrew"
~person:"Rajagopal"
~subject:"Marketing"
~type_genre:"Aufsatz in Zeitschrift"
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Petersen, J. Andrew
Rajagopal
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Effects of customer services efficiency and market effectiveness on dealer performance
Rajagopal
- In:
International journal of services and operations management
5
(
2009
)
5
,
pp. 575-594
Persistent link: https://www.econbiz.de/10003884853
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2
Measuring customer value gaps : an empirical study in the Mexican retail market
Rajagopal
- In:
Economic issues
11
(
2006
)
1
,
pp. 19-40
Persistent link: https://www.econbiz.de/10003325440
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