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~person:"Pirttilä, Timo"
~subject:"Business process management"
~subject:"United States"
~type_genre:"Article in journal"
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Business process management
United States
Business services
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Dienstleistungsmanagement
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professional service operations management
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Pirttilä, Timo
Cheng, T. C. E.
2
Conger, Sue
2
Iden, Jon
2
Kovner, Anthony R.
2
Lucas, Anthony F.
2
Pekkanen, Petra
2
Puolakka, Tiina
2
Thompson, Gary M.
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Verma, Rohit
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Victorino, Liana
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International journal of services and operations management
1
International journal of services and operations management : IJSOM
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ECONIS (ZBW)
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Managing operations in professional service organisations : identifying roles and tasks of professionals and managers in courts
Puolakka, Tiina
;
Pekkanen, Petra
;
Pirttilä, Timo
- In:
International journal of services and operations …
39
(
2021
)
1
,
pp. 37-61
Persistent link: https://www.econbiz.de/10012522488
Saved in:
2
Analysing courts as a professional service operations management environment
Pekkanen, Petra
;
Puolakka, Tiina
;
Pirttilä, Timo
- In:
International journal of services and operations management
29
(
2018
)
3
,
pp. 332-358
Persistent link: https://www.econbiz.de/10011849973
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