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~person:"Plastun, Alex"
~person:"Wirtz, Jochen"
~subject:"Automated manufacturing"
~subject:"Organisatorischer Wandel"
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Automated manufacturing
Organisatorischer Wandel
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6
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Plastun, Alex
Wirtz, Jochen
Acemoglu, Daron
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Restrepo, Pascual
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Buffington, Catherine
7
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7
Sriskandarajah, Chelliah
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Dinlersoz, Emin Murat
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Italian journal of marketing : ITJM
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
The service industries journal
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ECONIS (ZBW)
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How intelligent automation, service robots, and AI will reshape service products and their delivery
Wirtz, Jochen
;
Pitardi, Valentina
- In:
Italian journal of marketing : ITJM
2023
(
2023
)
3
,
pp. 289-300
Persistent link: https://www.econbiz.de/10014330947
Saved in:
2
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
Saved in:
3
Organizational ambidexterity : cost-effective service excellence, service robots, and artificial intelligence
Wirtz, Jochen
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-9
Persistent link: https://www.econbiz.de/10012290782
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