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~person:"Prentice, Catherine"
~subject:"Customer integration"
~type_genre:"Article in journal"
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Customer integration
Beziehungsmarketing
30
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Dienstleistungsqualität
20
Service quality
20
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19
Customer satisfaction
19
Konsumentenverhalten
19
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19
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13
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13
Customer engagement
8
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6
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Prentice, Catherine
Hollebeek, Linda D.
21
Brodie, Roderick J.
10
Conduit, Jodie
7
Hajli, Nick
7
Rahman, Zillur
7
Rather, Raouf Ahmad
7
Busser, James A.
6
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Islam, Jamid Ul
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6
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5
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5
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Kumar, V.
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Le Nguyen Hau
5
Loureiro, Sandra Maria Correia
5
Morgan, Todd
5
Plewa, Carolin
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Ahn, Jiseon
4
Behnam, Mohsen
4
Bowden, Jana
4
Clark, Moira K.
4
Cossío-Silva, Francisco-José
4
Gupta, Ashish
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Han, Heesup
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Ind, Nicholas
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Kamboj, Shampy
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Leckie, Civilai
4
Perdue, Richard R.
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Pervan, Simon J.
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Plangger, Kirk
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Rahman, Mohammad M.
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Journal of retailing and consumer services
4
Services marketing quarterly
1
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ECONIS (ZBW)
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1
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
2
A netnographical approach to typologizing customer engagement and corporate misconduct
Hua, Lian-Lian
;
Prentice, Catherine
;
Han, Xiaoyun
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433740
Saved in:
3
The influence of identity-driven customer engagement on purchase intention
Prentice, Catherine
;
Han, Xiao Yun
;
Hua, Lian-Lian
;
Hu, Lin
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 339-347
Persistent link: https://www.econbiz.de/10011995641
Saved in:
4
Consumer-based approach to customer engagement : the case of luxury brands
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 325-332
Persistent link: https://www.econbiz.de/10011883220
Saved in:
5
Customer empowerment to co-create service designs and delivery : scale development and validation
Prentice, Catherine
;
Han, Xiao-Yun
;
Li, Yao-Qi
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 36-51
Persistent link: https://www.econbiz.de/10011452140
Saved in:
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