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~person:"Rahman, Zillur"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Quality management
37
Qualitätsmanagement
37
Dienstleistungssektor
20
Service industry
20
India
13
Indien
13
Dienstleistungsqualität
11
Service quality
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Success factor
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Einführung
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AHP-Verfahren
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Bibliometrics
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Bibliometrie
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Gesundheitswesen
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Health care system
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Bank
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Customer satisfaction
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Firm performance
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Information technology
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Informationstechnik
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Lieferkette
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Multi-criteria analysis
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Beziehungsmarketing
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Corporate culture
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ICT industry
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IKT-Sektor
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Performance management
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Performance-Management
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Product quality
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Produktqualität
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Rahman, Zillur
Shahin, Arash
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Masudin, Ilyas
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Oey, Elia
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Prybutok, Victor
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Prybutok, Victor R.
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Restuputri, Dian Palupi
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International journal of productivity and quality management : IJPQM
1
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ECONIS (ZBW)
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1
Studying the Impact of Total
Quality
Management
in Service Industries
Talib, Faisal
;
Rahman, Zillur
-
2016
A large number of contemporary organisations across the globe are adopting total
quality
management
(TQM) to satisfy …
Persistent link: https://www.econbiz.de/10014035284
Saved in:
2
Impact of Total
Quality
Management
and Service Quality in the Banking Sector
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
-
2016
overview of the role of service quality and Total
Quality
Management
(TQM), and its critical dimensions in the banking sector …
Persistent link: https://www.econbiz.de/10014129764
Saved in:
3
Studying the impact of total
quality
management
in service industries
Talib, Faisal
;
Rahman, Zillur
- In:
International journal of productivity and quality …
6
(
2010
)
2
,
pp. 249-268
Persistent link: https://www.econbiz.de/10008646944
Saved in:
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