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~person:"Roy, Gobinda"
~subject:"Customer satisfaction"
~subject:"Emotion"
~subject:"Konsumentenverhalten"
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Customer satisfaction
Emotion
Konsumentenverhalten
Viral marketing
8
Virales Marketing
8
Internet marketing
6
Online-Marketing
6
Consumer behaviour
5
Online retailing
4
Online-Handel
4
eWOM
3
eWOM valence
3
Data Mining
2
Data mining
2
Electronic word of mouth
2
Internet
2
Social Web
2
Social web
2
mixed neutral eWOM
2
purchase intention
2
ACI framework
1
Bibliometrics
1
Bibliometrie
1
Confidence
1
Credibility
1
Data protection
1
Datenschutz
1
E-commerce
1
Einzelhandel
1
Electronic Commerce
1
Electronic word-of-mouth
1
Emerging economies
1
Emerging markets
1
Glaubwürdigkeit
1
Holiday behaviour
1
Hotel industry
1
Hotel service aspects
1
Hotellerie
1
Kundenzufriedenheit
1
Literature review
1
Market research
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Roy, Gobinda
Filieri, Raffaele
14
Berger, Jonah
11
Law, Chun Hung Roberts
11
Loureiro, Sandra Maria Correia
11
Balaji, M. S.
10
Mayzlin, Dina
10
Usman, Osly
9
Yin, Dezhi
9
Dwivedi, Yogesh Kumar
8
Li, Hengyun
8
Mattila, Anna S.
8
Ranaweera, Chatura
8
Zhang, Han
8
Akram, Umair
7
Bilgihan, Anil
7
East, Robert
7
Jayawardhena, Chanaka
7
Karjaluoto, Heikki
7
Kim, Jong Min
7
Pavlou, Paul A.
7
Verma, Sanjeev
7
Wu, Luorong
7
Augusto, Mário Gomes
6
Bigné Alcañiz, J. Enrique
6
Casaló, Luis V.
6
De Angelis, Matteo
6
Dens, Nathalie
6
Duan, Wenjing
6
Flavián Blanco, Carlos
6
Gil Saura, Irene
6
Han, Heesup
6
Hennig-Thurau, Thorsten
6
Moliner-Velázquez, Beatriz
6
Pelsmacker, Patrick de
6
Romaniuk, Jenni
6
Román, Sergio
6
Wallace, Elaine
6
Xie, Jinhong
6
Zhang, Lu
6
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Published in...
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Global business review
2
International journal of hospitality management
1
International journal of technology marketing : IJTMkt
1
Journal of marketing communications
1
Tourism planning & development
1
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ECONIS (ZBW)
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1
Antecedents of online purchase intention among ageing consumers
Roy, Gobinda
;
Basu, Rituparna
;
Ray, Samudyuti
- In:
Global business review
24
(
2023
)
5
,
pp. 1041-1057
Persistent link: https://www.econbiz.de/10014432604
Saved in:
2
How online travel reviews sources affect travelers' behavioral intentions? : analysis with source credibility theory
Roy, Gobinda
;
Datta, Biplab
;
Mukherjee, Srabanti
; …
- In:
Tourism planning & development
21
(
2024
)
3
,
pp. 299-329
Persistent link: https://www.econbiz.de/10014511676
Saved in:
3
Travelers' online review on hotel performance : analyzing facts with the theory of lodging and sentiment analysis
Roy, Gobinda
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014310851
Saved in:
4
Effect of eWOM valence on purchase intention : the moderating role of product
Roy, Gobinda
;
Datta, Biplab
;
Mukherjee, Srabanti
;
Basu, …
- In:
International journal of technology marketing : IJTMkt
15
(
2021
)
2/3
,
pp. 158-180
Persistent link: https://www.econbiz.de/10012693515
Saved in:
5
Role of electronic word-of-mouth content and valence in influencing online purchase behavior
Roy, Gobinda
;
Datta, Biplab
;
Mukherjee, Srabanti
- In:
Journal of marketing communications
25
(
2019
)
6
,
pp. 661-684
Persistent link: https://www.econbiz.de/10012203355
Saved in:
6
Effect of eWOM valence on online retail sales
Roy, Gobinda
;
Datta, Biplab
;
Basu, Rituparna
- In:
Global business review
18
(
2017
)
1
,
pp. 198-209
Persistent link: https://www.econbiz.de/10011665456
Saved in:
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