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~person:"Schmidt, Robert C."
~person:"Stiassny, Alfred"
~subject:"Price competition"
~subject:"Service quality"
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Price competition
Service quality
Switching behaviour
4
Wechselverhalten
4
Beziehungsmarketing
3
Consumer behaviour
3
Konsumentenverhalten
3
Relationship marketing
3
Customer satisfaction
2
Dienstleistungsqualität
2
Heckman sample selection
2
Kundenzufriedenheit
2
Market share
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Marktanteil
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Preiswettbewerb
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2
Telecommunications
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Telekommunikation
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Brand
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Competition
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1
Customer base
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Customer defection
1
Dienstleistungssektor
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Duopol
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Duopoly
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Markenartikel
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Mixed-strategy equilibrium
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Service elimination
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Service industry
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Telecommunication services
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Telecommunications industry
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Telekommunikationssektor
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Theorie
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Theory
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Wettbewerb
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churn
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customer retention
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service elimination
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switching cost
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Schmidt, Robert C.
Stiassny, Alfred
Degryse, Hans
5
Provoost, Thomas
5
Bouckaert, Jan
4
Marimuthu, Malliga
3
Ackermann, Philipp
2
Bartholomae, Florian W.
2
Chebat, Jean-Charles
2
Chen, Jiawei
2
Chuah, Stephanie Hui-wen
2
Chuang, Yi-Fei
2
Edward, Manoj
2
Eilifsen, Aasmund
2
El-Manstrly, Dahlia
2
Gabrielsen, Tommy Staahl
2
Knivsflå, Kjell Henry
2
Kolos, Krisztina
2
Morasch, Karl
2
Polo-Redondo, Yolanda
2
Somosi, Agnes
2
Stan, Valentina
2
Tóth, Rita Orsolya
2
Vagstad, Steinar
2
Wang, Chung-yu
2
Aali, Abdulrahman Yousef al-
1
Agostini, Claudio A.
1
Agrawal, Manish
1
Ahmed, Masood
1
Al-Karaghouli, Wafi
1
Ali, Mazhar
1
Amir, Dr.Huma
1
Anastasiou, Athanasios
1
Andrews MacLelland, Melinda
1
Arun Kumar Tarofder
1
Auh, Seigyoung
1
Ayios, Angela
1
Babu, Mujahid Mohiuddin
1
Bae, Junhyun
1
Bakshi, Shuchita
1
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of economics
1
The journal of industrial economics
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ECONIS (ZBW)
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Enhancing customer retention in case of service elimination? : an empirical investigation in telecommunications
Somosi, Agnes
;
Stiassny, Alfred
;
Kolos, Krisztina
-
2018
Persistent link: https://www.econbiz.de/10012011551
Saved in:
2
Customer defection due to service elimination and post-elimination customer behavior : an empirical investigation in telecommunications
Somosi, Agnes
;
Stiassny, Alfred
;
Kolos, Krisztina
; …
- In:
International journal of research in marketing : IJRM ; …
38
(
2021
)
4
,
pp. 915-934
Persistent link: https://www.econbiz.de/10013191810
Saved in:
3
Price competition and innovation in markets with brand loyalty
Schmidt, Robert C.
- In:
Journal of economics
109
(
2013
)
2
,
pp. 147-173
Persistent link: https://www.econbiz.de/10009749338
Saved in:
4
On the value of a large customer base in markets with switching costs
Schmidt, Robert C.
- In:
The journal of industrial economics
58
(
2010
)
3
,
pp. 627-641
Persistent link: https://www.econbiz.de/10008826294
Saved in:
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