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~person:"Shabbir, Malik Shahzad"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Bank
2
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Banking services
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Customer satisfaction
2
Kundenzufriedenheit
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Pakistan
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Service quality
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Automated and traditonal service quality
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Shabbir, Malik Shahzad
Devesh, Sonal
3
Shirouyehzad, Hadi
3
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Ananda S
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Inventi impact: microfinance & banking
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Inventi impact: retailing & consumer services
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Combine effect of automated services and traditional services quality on customer satisfaction : evidence form banking sector of Pakistan
Shabbir, Malik Shahzad
;
Khalil ur Rehma, Amer
;
Shabbir, …
- In:
Inventi impact: retailing & consumer services
(
2016
)
4
,
pp. 232-239
Persistent link: https://www.econbiz.de/10011675405
Saved in:
2
Barriers to service quality in the banks of Pakistan : a comparative study of Islamic and conventional banks
Shabbir, Malik Shahzad
;
Rehman, A.
- In:
Inventi impact: microfinance & banking
(
2016
)
2
,
pp. 114-120
Persistent link: https://www.econbiz.de/10011512902
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