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~person:"Shahin, Arash"
~person:"Smith, Alan D."
~subject:"Supplier relationship management"
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Search: subject_exact:"EFQM excellence model"
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Supplier relationship management
Quality management
43
Qualitätsmanagement
43
Dienstleistungsqualität
19
Service quality
19
Customer satisfaction
9
Kundenzufriedenheit
9
Performance measurement
8
Performance-Messung
8
Beziehungsmarketing
7
Relationship marketing
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Iran
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Product quality
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Service industry
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USA
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United States
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AHP-Verfahren
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Lieferantenmanagement
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Lieferkette
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Measurement
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Messung
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Six Sigma
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Success factor
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Supply chain
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TOPSIS
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quality assurance
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total quality management
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Automotive industry
2
Benchmarking
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Data envelopment analysis
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Data-Envelopment-Analyse
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Dienstleistungsmarketing
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EFQM
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Shahin, Arash
Smith, Alan D.
Mysen, Tore
6
Svensson, Göran
6
Cheng, T. C. E.
4
Naik, Rakesh
4
Agrawal, Anupam
3
Gunasekaran, Angappa
3
Gupta, Ajay
3
Hanf, Jon
3
Li, Dong
3
Poignée, Oliver
3
Sachdeva, Anish
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Bauer, Andrew M.
2
Bergmann, Andreas
2
Burgess, Simon M.
2
Chen, Jing
2
Dooley, Kevin
2
Fritz, Melanie
2
Gagalyuk, Taras
2
Gandhi, Surjit Kumar
2
Gharbi, Ali
2
Giovanis, Apostolos
2
Hashemkhani Zolfani, Sarfaraz
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He, Yi
2
Hempfling-Wendelken, Martina
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Henderson, Darren
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Houcai Shen
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Jie, Ferry
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Kenné, Jean-Pierre
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Lee, Hsiao-Hui
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Benchmarking : an international journal
1
International journal of logistics systems and management
1
Services marketing quarterly
1
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ECONIS (ZBW)
3
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The influence of the quality criteria on the quality cost of suppliers in SMEs
Masoudi, Ehsan
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
7
,
pp. 2313-2333
Persistent link: https://www.econbiz.de/10013371212
Saved in:
2
Supply chain integration and innovation in a global environment : case studies of best business practices
Smith, Alan D.
;
Rupp, William T.
- In:
International journal of logistics systems and management
22
(
2015
)
3
,
pp. 313-330
Persistent link: https://www.econbiz.de/10011456202
Saved in:
3
Strategic leveraging total quality and CRM initiatives : case study of service-orientated firms
Smith, Alan D.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10008902033
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