Shek, W. Y.; Cheung, C. F.; Lee, W. B.; Chong, Y. Y. - In: Journal of Information & Knowledge Management (JIKM) 06 (2007) 04, pp. 231-239
Managing knowledge of plant maintenance in a power utility company is vital to the provision of a safe and reliable electricity supply to two million domestic and commercial customers. The business is built on a lot of expertise, techniques and experience of all of its employees from...