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~person:"Skala-Gast, Doris"
~subject:"Customer satisfaction"
~subject:"Verbraucherzufriedenheit"
~type_genre:"Hochschulschrift"
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Zusammenhang zwischen Kundenzufriedenheit und Kundenloyalität : eine empirische Analyse am Beispiel der deutschen Automobilindustrie
Skala-Gast, Doris
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2012
Persistent link: https://www.econbiz.de/10009613006
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