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~person:"Smith, Alan D."
~subject:"Kundenbindungsprogramm"
~subject:"Pittsburgh (Pa.)"
~type_genre:"Article in journal"
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Kundenbindungsprogramm
Pittsburgh (Pa.)
Beziehungsmarketing
31
Relationship marketing
31
USA
13
United States
13
Consumer behaviour
8
Konsumentenverhalten
8
CRM
5
E-commerce
5
Electronic Commerce
5
Einzelhandel
4
Lieferkette
4
Quality management
4
Qualitätsmanagement
4
Retail trade
4
Supply chain
4
Dienstleistungsqualität
3
Empirical method
3
Empirische Methode
3
Service quality
3
customer relationship management
3
Automotive industry
2
Bargeldloser Zahlungsverkehr
2
Customer satisfaction
2
Dienstleistungsmarketing
2
Dienstleistungssektor
2
E-procurement
2
Elektronische Beschaffung
2
Impact assessment
2
Internet marketing
2
Kfz-Industrie
2
Kundenzufriedenheit
2
Lieferantenmanagement
2
Loyalty program
2
Noncash payments
2
Online-Marketing
2
Service industry
2
Services marketing
2
Social Web
2
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Article
5
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Article in journal
Aufsatz in Zeitschrift
5
Case study
1
Fallstudie
1
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English
5
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Smith, Alan D.
Tanford, Sarah
11
Bijmolt, Tammo H. A.
10
Mattila, Anna S.
7
Zolfaghari, Saeed
6
Meyer-Waarden, Lars
5
Raab, Carola
5
Yang, Morgan X.
5
Yu, Irina Y.
5
Banik, Shanta
4
Bazargan, Amirhossein
4
Bhardwaj, Renu
4
Breugelmans, Els
4
Chan, Haksin
4
Dorotic, Matilda
4
Hwang, Yoo Hee
4
Karray, Salma
4
Mimouni Chaabane, Aïda
4
Palmatier, Robert W.
4
Rabbanee, Fazlul K.
4
Ramaseshan, B.
4
Soni, Pavleen
4
Steinhoff, Lena
4
Zeng, Kevin J.
4
Baloglu, Seyhmus
3
Berezan, Orie
3
Bradlow, Eric T.
3
Chun, So Yeon
3
Li, Zonghuo
3
Noble, Stephanie M.
3
Pez, Virginie
3
Sajtos, Laszlo
3
Stourm, Valeria
3
Söderlund, Magnus
3
Tahal, Radek
3
Verhoef, Peter C.
3
Viswanathan, Vijay
3
Wong, IpKin Anthony
3
Ahmed, Zafar U.
2
Ahn, Sun Joo
2
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Published in...
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International journal of business innovation and research
2
Health marketing quarterly
1
International journal of electronic finance : IJEF
1
International journal of management & enterprise development : IJMED
1
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ECONIS (ZBW)
5
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1
Loyalty card programs, customer relationship and information technology : an exploratory approach
Smith, Alan D.
;
Potter, Jodi A.
- In:
International journal of business innovation and research
4
(
2010
)
1/2
,
pp. 65-92
Persistent link: https://www.econbiz.de/10003953748
Saved in:
2
Marketing and reputation aspects of neonatal safeguards and hospital-security systems
Smith, Alan D.
- In:
Health marketing quarterly
26
(
2009/10
)
2
,
pp. 117-144
Persistent link: https://www.econbiz.de/10003860268
Saved in:
3
Customer relationship management : a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
4
Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D.
- In:
International journal of management & enterprise …
5
(
2008
)
2
,
pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
Saved in:
5
Online payment service providers and customer relationship management
Smith, Alan D.
- In:
International journal of electronic finance : IJEF
2
(
2008
)
3
,
pp. 257-283
Persistent link: https://www.econbiz.de/10003782088
Saved in:
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