//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Somosi, Agnes"
~subject:"Beziehungsmarketing"
~subject:"Service quality"
~type_genre:"Arbeitspapier"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Wechselverhalten"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Service quality
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Heckman sample selection
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Relationship marketing
1
Switching behaviour
1
Telecommunications
1
Telecommunications industry
1
Telekommunikation
1
Telekommunikationssektor
1
Wechselverhalten
1
churn
1
customer retention
1
service elimination
1
switching cost
1
telecommunication services
1
more ...
less ...
Online availability
All
Free
1
Type of publication
All
Book / Working Paper
1
Type of publication (narrower categories)
All
Arbeitspapier
Article in journal
1
Aufsatz in Zeitschrift
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
Language
All
English
1
Author
All
Somosi, Agnes
Oehler, Andreas
3
Baumann, Florian
2
Friehe, Tim
2
Grechenig, Kristoffel
2
Hartmann, Wesley R.
2
Takalo, Tuomas
2
Viard, V. Brian
2
Ackermann, Philipp
1
Basten, Christoph
1
Behrens, Christiaan
1
Caminal, Ramón
1
Claici, Adina
1
Glöckner, Andreas
1
He, Xiaoyang
1
Jong, Gerben de
1
Juelsrud, Ragnar Enger
1
Kolos, Krisztina
1
Morell, Alexander
1
Ommeren, Jos van
1
Siebert, Ralph
1
Stenbacka, Rune
1
Stiassny, Alfred
1
Towfigh, Emanuel V.
1
Vesala, Timo
1
more ...
less ...
Published in...
All
Department of Economics working paper
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Enhancing customer retention in case of service elimination? : an empirical investigation in telecommunications
Somosi, Agnes
;
Stiassny, Alfred
;
Kolos, Krisztina
-
2018
Persistent link: https://www.econbiz.de/10012011551
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->