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~person:"Stauss, Bernd"
~subject:"Dienstleistungsqualität"
~type_genre:"Hochschulschrift"
~type_genre:"Sammelwerk"
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Dienstleistungsqualität
Beziehungsmarketing
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Relationship marketing
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Dienstleistung
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Dienstleistungsmanagement
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Service management
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Customer integration
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Servicepolitik
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Unternehmen
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Stauss, Bernd
Baron, Steve
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Bruhn, Manfred
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Dahlgaard-Park, Su Mi
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Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
Bruhn, Manfred
(
ed.
);
Stauss, Bernd
(
ed.
)
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003901859
Saved in:
2
Service quality and management
Kunst, Paul
(
ed.
);
Lemmink, Jos
(
ed.
);
Stauss, Bernd
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10014005928
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