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~person:"Stauss, Bernd"
~subject:"Dienstleistungssektor"
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Dienstleistungssektor
Dienstleistungsmanagement
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Service management
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Beziehungsmarketing
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Dienstleistung
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Theorie
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Theory
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Dienstleistungsmarketing
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Dienstleistungsqualität
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Management
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Service quality
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Services marketing
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Customer integration
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Deutschland
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Germany
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Kundenintegration
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Kundenorientierung
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Brand management
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Customer service
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Dienstleistungsmarke
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Empirical method
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Empirische Methode
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Innovation management
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Innovationsmanagement
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Internes Marketing
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Kundenservice
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Markenführung
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Markenpolitik
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Marketing
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Servicepolitik
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Bernd Stauss
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Bundling strategy
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Stauss, Bernd
Bruhn, Manfred
7
Spohrer, James C.
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Chase, Richard B.
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Corsten, Hans
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Harvey, Jean
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Kieliszewski, Cheryl A.
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Maglio, Paul P.
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Baglieri, Enzo
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Dasu, Sriram
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Fitzsimmons, James A.
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Gouthier, Matthias H. J.
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Gustafsson, Anders
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Gössinger, Ralf
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Holzmüller, Hartmut H.
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Sawatani, Yuriko
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Snene, Mehdi
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Spath, Dieter
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Altinay, Levent
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Anderson, Sidney
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Ashkanasy, Neal M.
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Aulōnitēs, Geōrgios I.
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Bryson, John R.
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Burr, Wolfgang
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Casadesús, Martí
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Cheng, Lai-yu
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Cots, Santi
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Fließ, Sabine
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Grönfeldt, Svafa
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Hadwich, Karsten
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Heggde, Githa S.
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Holtbrügge, Dirk
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Härtel, Charmine E. J.
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Ingwald, Julia
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Johnston, Robert
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Forum Dienstleistungsmanagement
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Gabler Wissenschaft & Praxis
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ECONIS (ZBW)
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
Gouthier, Matthias H. J.
(
ed.
);
Stauss, Bernd
(
honouree
); …
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003516945
Saved in:
2
Dienstleistungsinnovationen
Bruhn, Manfred
(
ed.
);
Stauss, Bernd
(
contributor
)
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001748040
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