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~person:"Stock-Homburg, Ruth"
~subject:"Konsumentenverhalten"
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Beziehungsmarketing
33
Relationship marketing
33
Customer satisfaction
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Kundenzufriedenheit
12
Arbeitszufriedenheit
11
Job satisfaction
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Deutschland
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Germany
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Theorie
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Theory
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Lieferantenmanagement
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Leistungsmotivation
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Mitarbeiter
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Personality psychology
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Persönlichkeitspsychologie
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Unternehmen
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Human resource development
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Personalentwicklung
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Verkaufspersonal
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Consumer behaviour
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Kundenorientierung
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Leadership
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Stock-Homburg, Ruth
Han, Heesup
40
Hollebeek, Linda D.
30
Mattila, Anna S.
28
Verhoef, Peter C.
26
Kumar, V.
24
Loureiro, Sandra Maria Correia
22
Huber, Frank
20
Klaus, Philipp
19
Prentice, Catherine
19
Bang, Nguyen
18
Rather, Raouf Ahmad
18
Usman, Osly
17
Ahn, Jiseon
16
Gil Saura, Irene
15
Grewal, Dhruv
15
Herrmann, Andreas
15
Khan, Imran
15
Lemon, Katherine N.
15
Mittal, Vikas
15
Swoboda, Bernhard
15
Wangenheim, Florian von
15
Wong, IpKin Anthony
15
Balaji, M. S.
14
Foscht, Thomas
14
Hyun, Sunghyup Sean
14
Japutra, Arnold
14
Quach, Sara
14
Sesé, F. Javier
14
So, Kevin Kam Fung
14
Das, Gopal
13
Evanschitzky, Heiner
13
Gustafsson, Anders
13
McDonald, Heath
13
Rahman, Zillur
13
Schramm-Klein, Hanna
13
Tanford, Sarah
13
Aksoy, Lerzan
12
Bilgihan, Anil
12
Blut, Markus
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Fetscherin, Marc
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Die Betriebswirtschaft : DBW
1
Journal of the Academy of Marketing Science
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
3
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Salespersons' empathy as a missing link in the customer orientation-loyalty chain : an investigation of drivers and age differences as a contingency
Gerlach, Gisela I.
;
Rödiger, Kai
;
Stock-Homburg, Ruth
; …
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 221-239
Persistent link: https://www.econbiz.de/10011565540
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2
As they sow, so shall they reap : customers' influence on customer satisfaction at the customer interface
Stock-Homburg, Ruth
;
Bednarek, Marei
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
4
,
pp. 400-414
Persistent link: https://www.econbiz.de/10010383815
Saved in:
3
Der Einfluss der Kundenzufriedenheit auf die Preissensitivität von Firmenkunden : transaktionskostentheoretische Betrachtung und empirische Analyse
Stock-Homburg, Ruth
- In:
Die Betriebswirtschaft : DBW
63
(
2003
)
3
,
pp. 333-348
Persistent link: https://www.econbiz.de/10001760059
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